Chief Engineer - Data Center Engineering Operations mf DC Engineering and Facility Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.

You should be able to manage large-scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities.

Key job responsibilities

1. Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations.
2. Implement and execute site or equipment-specific training exercises. Exercises cover but are not limited to: standby diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, etc.
3. Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites.
4. Operate independently with limited direct management.
5. Assist in the design and buildout of new facilities and perform root cause analysis of equipment failures.
6. Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability.
7. Troubleshoot and report facility and data server-level events within internal Service Level Agreements (SLA).
8. Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
9. Ensure all safety procedures are adhered to by vendors and AWS staff.

PHYSICAL REQUIREMENTS

1. Work at height and from ladders.
2. Perform physical tasks during the shift.
3. Work in a noisy environment with ear protection.

Qualifications

1. Bachelor Degree in electrical or mechanical engineering or equivalent.
2. Extensive industry-related experience with in-depth knowledge of UPS backup generator systems and generic mechanical room infrastructure.
3. Competent in use of basic IT programs such as MS Word / Excel or similar.
4. Experience in operations and on-call support for Data Center facilities or Mission Critical Plants / Production facilities.
5. Certifications / Accreditations that will be viewed positively: PMP; Prince2; ITIL v2 / 3; BICSI; ASHRAE CDCP / S / E or equivalent.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

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Key Skills

React Native, AI, Enterprise Software, React, Node.js, Redis, AWS, Software Development, IOS, Team Management, Product Development, Mobile Applications