Chief Business Analyst

EPAM Systems; Deutschland; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

EPAM Systems is seeking a seasoned Lead Business Analyst with deep Insurance Property & Casualty experience to drive prompt engineering, business rules, and documentation. You will collaborate with business and technical stakeholders to ensure alignment with project leadership and client priorities.

The role requires strong communication skills, experience in Azure DevOps, and the ability to manage requirements from discovery through UAT, including production support.

Qualifikationen

• Five+ years of relevant experience in business analysis or product ownership within insurance/specialty lines.
• Ability to lead and manage teams for delivery of requirements and user stories.
• Experience with insurance value chain from submission to policy issuance, including quoting and binding.

Aufgaben

• Collaborate with client on incoming items, provide feedback on prioritization.
• Understand customer business and product environment, focusing on insurance workflows.
• Analyze submission documents to inform prompt development and business rules.
• Develop prompts and business rules based on requirements and patterns.
• Convert business needs into clear user stories and technical notes.
• Lead requirement gathering sessions with stakeholders.
• Create and maintain business rules and documentation for prompt engineering.
• Maintain documentation, user stories, and knowledge transfer materials.
• Set up and oversee Azure boards to track work and assignments.
• Provide domain context to QA and development teams to close knowledge gaps.

Kenntnisse

Insurance knowledge

Team leadership

User stories

Backlog refinement

Product owner

Acceptance criteria

QA collaboration

AI prompt engineering

Stakeholder management

Azure DevOps

GenAI tools

Scrum

Communication

Tools

Azure DevOps

Jobbeschreibung

We are looking for a seasoned Lead Business Analyst with strong expertise in the Insurance Property & Casualty (commercial / specialty beyond just commercial property) sector. The ideal candidate will possess excellent communication abilities, be skilled in AI prompting, and be available to work during US Eastern Time hours (overlap with Europe to be determined). You will take on an essential part within the Submission Management Platform, working with business and technical stakeholders to advance prompt engineering, business rule development, and documentation efforts.

Responsibilities

• Work with the client on incoming items, offering feedback on prioritization and maintaining alignment with project leadership
• Build a solid understanding of the customer's business and product environment, including insurance workflows and requirements
• Examine and assess submission documents, spotting patterns that inform prompt development
• Implement best practices in AI prompt engineering to pull data elements from submission emails
• Convert business requirements into clear, actionable prompts and business rules
• Clarify requirements with the customer's business partners within the permitted scope
• Develop, update, and maintain business rules and detailed user stories connected to prompt engineering and business logic
• Create placeholders for technical user stories to enable thorough planning and prioritization
• Own documentation, user stories, and knowledge transfer efforts tied to business logic and prompt engineering
• Establish and oversee boards and teams in Azure to monitor work and assignments
• Provide QA and development teams with business context and domain expertise, closing knowledge gaps around insurance topics
• Support business partners throughout UAT, analyzing, clarifying, and responding to business-related inquiries
• Arrange and lead stand-ups, working with the Delivery Manager to deliver status updates to the client
• Contribute to production deployment runbooks and Wiki documentation covering business processes
• Deliver first response triage for production issues, serving as the main point of contact for business teams
• Draft CCB (Change Control Board) requests containing detailed business information
• Perform post-production validation and share release notes with business users
• Deliver continued production support

Requirements

• At least 5 years of relevant experience
• A minimum of one year of experience leading and managing teams
• Extensive knowledge of the Insurance value chain, especially from submission through policy issuance, including quoting and binding
• Familiarity with specialty products, particularly in Excess lines such as Excess Casualty, Professional Liability, Medical Liability, Products, and Contractors
• Capability to lead and facilitate requirement gathering sessions
• Strong ability to build relationships with key business stakeholders
• Experience with user story elaboration, backlog refinement, prioritization, and functioning as a product owner
• Ability to collaborate with the development team to define and deliver complete end-to-end features
• Experience establishing acceptance criteria for stories and partnering with QA teams to test features
• Ability to deliver first-level operational support to business users and underwriters across different segments
• Experience monitoring Teams channels for production issues and conducting initial triageStrong command of AI prompt engineering and associated best practices
• Outstanding communication and stakeholder management abilities
• Skilled in developing user stories, business rules, and supporting documentation
• Familiarity with Azure DevOps or comparable tools for tracking work and managing teams
• Ability to support QA, UAT, and production processes through business expertise
• English proficiency at B2 level or higher, with strong written and spoken communication skills
• Nice to have Experience applying GenAI tools to requirement management
• Strong skills in planning and organizing
• Familiarity with Scrum practices