Change Manager (m / w / d) - Amazon Deutschland W14 Transport GmbH

Amazon Deutschland W14 Transport GmbH; Dortmund; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Amazon Deutschland sucht einen Change Manager, der dazu beiträgt, die Effizienz und Produktivität an unseren Standorten zu erhöhen. Verantwortlichkeiten umfassen die Leitung von Prozessverbesserungen, die Zusammenarbeit mit Stakeholdern und das Coaching von Teams in Lean-Methoden. Die Rolle erfordert fließende Sprachkenntnisse in Englisch und Deutsch sowie umfangreiche Erfahrung im Qualitätsmanagement und der Datenanalyse.

Qualifikationen

• Erfahrung in Qualitätsmanagement und Prozessoptimierung in der Logistik.
• Fließende Kenntnisse in Englisch und Deutsch sind erforderlich.
• Datenunterstützte Entscheidungsfindung und Stakeholder-Interaktion.

Aufgaben

• Leiten von Verbesserungsprojekten und Stakeholder-Engagement.
• Implementierung von Lean, Six Sigma und Kaizen Techniken.
• Überwachung der zentralen Betriebsänderungen in Spitzenzeiten.

Kenntnisse

Qualitätsmanagement

Prozessoptimierung

Stakeholder-Kommunikation

Datenanalyse

Englisch (Fließend)

Deutsch (Fließend)

Tools

MS Office Suite

Jobbeschreibung

Über uns Operations is the driving force behind Amazon. This key service of our business allows us to fulfill and ship orders efficiently so that our customers receive their items on time. As a Change Manager, you will ensure that your site functions perfectly to meet the demands of our customers. You will take on a number of projects across our network to drive productivity.

Key job responsibilities

1. As the site's change gatekeeper, leading process improvement projects, engaging stakeholders, and aligning goals.
2. Fostering a culture of continuous improvement through root cause analysis, Standard Work, 5S, and Andon.
3. Leading EU & DE process standardization and software rollouts.
4. Coaching teams on Lean and Project Management methodologies.
5. Collaborating with the Leadership Steering Committee to prioritize and implement improvement initiatives.
6. Taking on leadership roles in core operations during peak periods.

A day in the life

You will work on one of our sites, ensuring it is as productive as possible. Your main task will be the complete governance of ongoing site changes and compliance; you ensure the site understands, accepts, and implements all changes from all global and EU initiatives. You are responsible for progress audits. You will report to the Site Manager and functionally to ACES for changes.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as many work through the night. We focus mostly on operations, with 24/7 shifts in most locations. Meanwhile, our ‘on the road’ team works with Amazon Flex, a network of delivery contractors. We continually raise the bar for customer experience with new, innovative delivery services, and seek new ways to overcome logistics challenges and reduce our carbon footprint, supported by cutting-edge vehicles including Electric Vehicles and advanced technology.

GRUNDQUALIFIKATIONEN

• Proven experience in quality management and process optimization, ideally in manufacturing, production, or logistics setting.
• Experience communicating with a wide range of stakeholders, including peers and management.
• Significant experience using data or stories to influence business decision-making.
• Fluent command of English and German.

BEVORZUGTE QUALIFIKATIONEN

• Experience working with Lean, Six Sigma, and Kaizen techniques.
• Experience working in another logistics environment.
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to learn more about how we collect, use, and transfer personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our support page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.