Change Manager

JR Germany; Emsbüren; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading company is seeking a Change Manager to enhance operational efficiency across their logistics sites. The role will involve governance of site changes, process improvement projects, and stakeholder collaboration, fostering a culture of continuous improvement. Ideal candidates will have experience in quality management, fluency in English and German, and a strong grasp of Lean methodologies.

Qualifikationen

• Fluent in English and German.
• Experience in quality management and process optimization.
• Proven experience in logistics or production settings.

Aufgaben

• Govern ongoing site changes and ensure compliance.
• Lead process improvement projects and engage stakeholders.
• Conduct progress audits and drive initiatives.

Kenntnisse

Process improvement

Data analysis

Stakeholder communication

Change management

Lean methodologies

Tools

MS Office

Jobbeschreibung

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Operations is the driving force behind Amazon. This key service of our business allows us to fulfill and ship orders efficiently so that our customers receive their items on time. As a Change Manager, you will ensure that your site functions perfectly to meet the demands of our customers. You will take on a number of projects across our network to drive productivity.

A day in the life

You will work on one of our sites, ensuring it is as productive as possible. Your main task will be the complete governance of ongoing site changes and compliance; you ensure the site understands, accepts, and implements all changes from all global and EU initiatives. You are responsible for progress audits. You will report to the Site Manager and functionally to ACES for changes.

• As the site's change gatekeeper, leading process improvement projects, engaging stakeholders, and aligning goals.
• Fostering a culture of continuous improvement through root cause analysis, Standard Work, 5S, and Andon.
• Leading EU & DE process standardization and software rollouts.
• Coaching teams on Lean and Project Management methodologies.
• Collaborating with the Leadership Steering Committee to prioritize and implement improvement initiatives.
• Taking on leadership roles in core operations during peak periods.
• Proven experience in quality management and process optimization, ideally in manufacturing, production, or logistics settings.
• Experience communicating with a wide range of stakeholders, including peers and management.
• Significant experience using data or stories to influence business decision-making.
• Fluent command of English and German.

Preferred qualifications

• Experience working with Lean, Six Sigma, and Kaizen techniques.
• Experience working in another logistics environment.
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

About the team

Amazon Logistics, or AMZL, handles ‘last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as many of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road' team works with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We seek new ways to overcome industry-wide logistics challenges and reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology.