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An established industry player in hospitality is seeking a Catering & Conference Service Coordinator to join their team in Berlin. This role involves ensuring smooth event operations, meeting group coordinators, and maintaining high service standards. The ideal candidate will have a passion for customer service and a knack for organization. Join a dynamic environment that values creativity and growth, where your contributions will be recognized and celebrated. If you thrive in a fast-paced setting and enjoy making memorable experiences for guests, this opportunity is perfect for you.
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The Ritz-Carlton Berlin
Berlin, Germany
Other
Yes
1938ea1a5e4d
1
27.04.2025
11.06.2025
POSITION SUMMARY
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order to gather guest information, determine proper setup, timeline, specific guest needs, buffets, action stations, etc. Respond to and fulfill any special banquet event arrangements. Follow up to ensure compliance.
Follow all company safety and security policies; report accidents, injuries, and unsafe conditions; and complete safety training. Ensure a professional appearance, maintain confidentiality, and protect company assets. Welcome and acknowledge guests, anticipate and address service needs, and thank guests sincerely. Communicate clearly and professionally, answer phones appropriately, develop positive relationships, and support team goals. Adhere to quality standards. Verify information visually, inspect tools and equipment, and perform physical tasks such as standing, walking, lifting, and moving objects up to 25 pounds. Perform other duties as assigned.
PREFERRED QUALIFICATIONS
High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
No supervisory experience required.
No specific licenses or certifications necessary.
Marriott International is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on any protected characteristics.
At over 100 properties worldwide, The Ritz-Carlton creates exceptional experiences, attracting top hospitality professionals. We believe in empowering our employees to be creative, thoughtful, and compassionate.
Our standards include the 'Gold Standards' which guide our service. As part of our team, you will learn and exemplify these standards, including our Employee Promise, Credo, and Service Values. We offer a work environment where you can be proud of your contributions and growth.