Cargo Account Executive

Qatar Airways Group; Frankfurt; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Qatar Airways Cargo in Frankfurt is seeking a Cargo Account Executive to manage relationships with larger SME freight forwarders in the assigned territory, primarily by phone and email.

You will develop account development plans, drive revenue growth, analyze sales performance, and coordinate cross-functional projects with internal stakeholders.

Fluency in English and German, proven cargo sales experience, and strong CRM and data interpretation skills are essential to succeed in this role.

Qualifikationen

• Proven experience in Cargo airline sales.
• Demonstrated track record in customer service and managing accounts via phone and email.
• Practical experience in sales negotiation.
• Strong understanding of QR Cargo systems (or equivalent cargo platforms) and data interpretation abilities.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Hands-on knowledge of CRM tools (Salesforce experience preferred).
• Ability to analyze market trends and deliver commercial insights.
• Behavioral & Communication Skills: Strong influencing and interpersonal skills for effective interaction with internal and external stakeholders.
• Fluency/command of the English and German language.

Aufgaben

• Build and maintain strong commercial relationships with larger SME freight forwarders in the assigned territory.
• Formulate and implement account development plans to achieve short-, medium-, and long-term sales targets and revenue growth.
• Prioritize high-yield sales, maximize profitability, and target growing SME accounts to expand the local portfolio.
• Analyze QR Cargo sales performance data to identify tactical revenue opportunities and drive growth.
• Utilize Salesforce as the primary CRM tool, ensuring all customer records, activities, and pipelines remain accurate and up-to-date.
• Monitor market trends and gather competitor intelligence to provide valuable market feedback to internal stakeholders.
• Develop tactical sales initiatives and represent QR Cargo at trade events, promotional functions, and industry meetings.
• Coordinate cross-functional projects and initiatives on behalf of the designated area of responsibility.
• Maintain professional sales standards while negotiating effectively with internal and external stakeholders.
• Adhere to department guidelines and perform additional role-related duties as directed by the Head of Department.

Kenntnisse

Cargo airline sales

Customer service

Sales negotiation

Market trend analysis

Interpersonal skills

English/German fluency

Tools

Salesforce

Microsoft Office

Jobbeschreibung

Qatar Airways Cargo is a world-leading air cargo carrier, delivering excellence, reliability, and innovative logistics solutions worldwide. We are dedicated to connecting global markets and driving business growth through customer-focused services and operational precision.

About the Role

As a Cargo Account Executive based in Frankfurt, Germany, you will be responsible for managing relationships with Qatar Airways Cargo’s larger SME freight forwarder accounts within the assigned territory. Operating primarily via phone and email, you will develop consistent strategies to maximize revenue, minimize costs of sale, and cultivate high-potential SME accounts into key local accounts.

Specific Responsibilities:

• Build and maintain strong commercial relationships with larger SME freight forwarders in the assigned territory.
• Formulate and implement account development plans to achieve short-, medium-, and long-term sales targets and revenue growth.
• Prioritize high-yield sales, maximize profitability, and target growing SME accounts to expand the local portfolio.
• Analyze QR Cargo sales performance data to identify tactical revenue opportunities and drive growth.
• Utilize Salesforce as the primary CRM tool, ensuring all customer records, activities, and pipelines remain accurate and up-to-date.
• Monitor market trends and gather competitor intelligence to provide valuable market feedback to internal stakeholders.
• Develop tactical sales initiatives and represent QR Cargo at trade events, promotional functions, and industry meetings.
• Coordinate cross-functional projects and initiatives on behalf of the designated area of responsibility.
• Maintain professional sales standards while negotiating effectively with internal and external stakeholders.
• Adhere to department guidelines and perform additional role-related duties as directed by the Head of Department.

Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before. Together, everything is possible.

Qualification

About You

To succeed in this role, candidates should meet the following qualifications and requirements:

• Proven experience in Cargo airline sales.
• Demonstrated track record in customer service and managing accounts via phone and email.
• Practical experience in sales negotiation.
• Strong understanding of QR Cargo systems (or equivalent cargo platforms) and data interpretation abilities.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Hands-on knowledge of CRM tools (Salesforce experience preferred).
• Ability to analyze market trends and deliver commercial insights.
• Behavioral & Communication Skills:
• Strong influencing and interpersonal skills for effective interaction with internal and external stakeholders.
• Fluency/command of the English and German language.

About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.