Cargo Account Executive

Qatar Airways; Frankfurt; Vor Ort; EUR 55.000 - 85.000; Vollzeit

Zusammenfassung

Qatar Airways Cargo is seeking a Cargo Account Executive in Frankfurt to manage large SME freight forwarder accounts. You will develop strategies to maximize revenue, reduce costs of sale, and convert growing SME accounts into key local partners.

You will work mainly via phone and email, build strong relationships, and drive revenue growth through tactical sales plans, data analysis, and cross-functional collaboration with internal teams.

Qualifikationen

• Proven experience in Cargo airline sales.
• Track record in customer service and managing accounts via phone and email.
• Experience in sales negotiation.
• Understanding of QR Cargo systems or similar platforms and data interpretation.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Hands-on knowledge of CRM tools (Salesforce preferred).
• Ability to analyze market trends and deliver commercial insights.
• Strong influencing and interpersonal skills for internal/external stakeholders.
• Fluent in English and German.

Aufgaben

• Build and maintain strong commercial relationships with larger SME freight forwarders in the assigned territory.
• Formulate and implement account development plans to achieve short-, medium-, and long-term sales targets and revenue growth.
• Prioritize high-yield sales, maximize profitability, and target growing SME accounts to expand the local portfolio.
• Analyze QR Cargo sales performance data to identify tactical revenue opportunities and drive growth.
• Utilize Salesforce as the primary CRM tool, ensuring all customer records, activities, and pipelines remain accurate and up-to-date.
• Monitor market trends and gather competitor intelligence to provide valuable market feedback to internal stakeholders.
• Develop tactical sales initiatives and represent QR Cargo at trade events, promotional functions, and industry meetings.
• Coordinate cross-functional projects and initiatives on behalf of the designated area of responsibility.
• Maintain professional sales standards while negotiating effectively with internal and external stakeholders.
• Adhere to department guidelines and perform additional role-related duties as directed by the Head of Department.

Kenntnisse

Cargo airline sales

Account management

Sales negotiation

CRM tools

Data interpretation

Microsoft Office

English and German fluency

Tools

Salesforce CRM

MS Office (Excel, Word, PowerPoint)

Jobbeschreibung

Description

Qatar Airways Cargo is a world-leading air cargo carrier, delivering excellence, reliability, and innovative logistics solutions worldwide. We are dedicated to connecting global markets and driving business growth through customer-focused services and operational precision.

General Information

Ref # 236426

Location: Germany-Frankfurt

Job family: Cargo & Airport Operations

Closing Date: 2026-09-15

Qatar Airways Cargo is a world-leading air cargo carrier, delivering excellence, reliability, and innovative logistics solutions worldwide. We are dedicated to connecting global markets and driving business growth through customer-focused services and operational precision.

About The Role

As a Cargo Account Executive based in Frankfurt, Germany, you will be responsible for managing relationships with Qatar Airways Cargo’s larger SME freight forwarder accounts within the assigned territory. Operating primarily via phone and email, you will develop consistent strategies to maximize revenue, minimize costs of sale, and cultivate high-potential SME accounts into key local accounts.

Specific Responsibilities

• Build and maintain strong commercial relationships with larger SME freight forwarders in the assigned territory.
• Formulate and implement account development plans to achieve short-, medium-, and long-term sales targets and revenue growth.
• Prioritize high-yield sales, maximize profitability, and target growing SME accounts to expand the local portfolio.
• Analyze QR Cargo sales performance data to identify tactical revenue opportunities and drive growth.
• Utilize Salesforce as the primary CRM tool, ensuring all customer records, activities, and pipelines remain accurate and up-to-date.
• Monitor market trends and gather competitor intelligence to provide valuable market feedback to internal stakeholders.
• Develop tactical sales initiatives and represent QR Cargo at trade events, promotional functions, and industry meetings.
• Coordinate cross-functional projects and initiatives on behalf of the designated area of responsibility.
• Maintain professional sales standards while negotiating effectively with internal and external stakeholders.
• Adhere to department guidelines and perform additional role-related duties as directed by the Head of Department.

Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before. Together, everything is possible.

Qualification

About You

To succeed in this role, candidates should meet the following qualifications and requirements:

• Proven experience in Cargo airline sales.
• Demonstrated track record in customer service and managing accounts via phone and email.
• Practical experience in sales negotiation.
• Strong understanding of QR Cargo systems (or equivalent cargo platforms) and data interpretation abilities.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Hands-on knowledge of CRM tools (Salesforce experience preferred).
• Ability to analyze market trends and deliver commercial insights.
• Behavioral & Communication Skills:
• Strong influencing and interpersonal skills for effective interaction with internal and external stakeholders.
• Fluency/command of the English and German language.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.