Campaign Manager (div/f/m)

Dept; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading digital agency is seeking a Campaign Manager to create and execute CRM campaigns for eBay. This role involves managing launches across various channels and requires a customer-centric approach. The ideal candidate will have experience in digital marketing and strong project management skills.

Leistungen

Flexible working policy

Support for development through training

Global annual DEPT Cares Month

Qualifikationen

• 3+ years of experience in digital marketing, preferably within CRM.
• Fluency in German and English is required.

Aufgaben

• Build & launch personalized customer experiences globally through CRM campaigns.
• Manage project timelines and track campaign development.

Kenntnisse

Project management

Customer-centric

Organizational skills

Collaboration

Ausbildung

University degree

Jobbeschreibung

Please submit your application in English.

This is a fixed-term contract until 31st December 2025.

This role is part of our eBay Inhouse team, where you will be employed by DEPT but embedded within eBay.

JOB PURPOSE

We are looking for a Campaign Manager to create and execute customer-facing (CRM) campaigns supporting eBay’s strategic focus categories globally. You will manage launches across all flagship owned channels (email, push notifications, homepage, in-app messaging, etc.) and eBay’s Global Markets.

This role requires adopting a customer-centric approach while working cross-functionally to develop, implement, and track marketing campaigns' performance. The Campaign Manager will support eBay Marketing KPIs and Business Strategies.

KEY RESPONSIBILITIES

1. Build & launch personalized customer experiences globally for category-specific products and features on eBay through CRM campaigns.
2. Develop high-quality creative assets (briefs, feedback rounds), collaborating with Creative teams (internal/agencies), Legal, Privacy & Customer Service teams.
3. Support audience segmentation and targeting efforts in partnership with the Team Lead, Analytics, Database Marketing (DBM), and Product Marketing teams.
4. Ensure seamless execution & launch of customer-facing campaigns, managing operational execution and collaborating with Campaign Planning & Operations Teams.
5. Own campaign reporting, including data collection and insights provision to inform scaling decisions for tests.
6. Manage project timelines, track campaign development, and keep stakeholders informed.
7. Support an innovate-and-iterate mindset, designing A/B tests and optimizing campaigns based on learnings.
8. Collaborate across locations and with external partners to deliver campaigns and share results.

WHAT WE ARE LOOKING FOR

1. 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc).
2. A university degree in a relevant area is a plus.
3. Experience or understanding of e-commerce, marketplaces, and online retail marketing is required.
4. Passion or experience in eBay categories such as Fashion, Collectibles, Trading Cards, or Motors is a significant plus.
5. Customer-centric and hands-on, with the ability to manage performance against KPIs.
6. Success in fast-paced, matrixed environments; ability to thrive in a dynamic, competitive industry.
7. Project management skills, strong organizational skills, attention to detail, and ability to prioritize.
8. Ability to build relationships and collaborate across levels, functions, and locations.
9. Fluency in German and English is required.

WE OFFER

1. A flexible, hybrid working policy.
2. A reputation for doing good, with DEPT being a Certified B Corp since 2021 and awarded ‘Agency of the Year’ at The Lovies and The Webby Awards.
3. Opportunity to work with diverse clients of all sizes and industries, celebrating successes together.
4. Support for your development through training, certifications, and skill enhancement.
5. Global annual DEPT Cares Month to support local charities through employee skills donation.

WHO ARE WE?

We are digital pioneers, always looking forward and creating tomorrow’s solutions today. As a tech and marketing-driven agency, we hire curious, talented, self-driven people who innovate continuously.

Our culture balances being big enough to provide global opportunities and tools, and small enough to care about your growth, autonomy, and solving client problems worldwide.

DIVERSITY, EQUITY & INCLUSION

We are committed to creating an inclusive workplace, recruiting and nurturing talent from diverse backgrounds. If you’re unsure about meeting all qualifications, apply anyway—everyone deserves a fair chance to shine.

We welcome discussions about reasonable adjustments to support your recruitment and employment process. Learn more about our efforts here.

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