Call center operator

Abroad Work; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated Customer Service Officer to join their team in Berlin. This entry-level position is perfect for individuals passionate about providing exceptional support to customers. You will play a vital role in ensuring customer satisfaction by efficiently communicating company policies, managing inquiries, and addressing complaints promptly. This opportunity allows you to develop your skills in a dynamic environment while contributing to the success of the company. If you're ready to embark on a rewarding career in customer service, this role is an excellent fit for you.

Qualifikationen

• Minimum HND qualification required.
• Entry-level position with 1 year of experience preferred.

Aufgaben

• Communicate company policies and respond to customer inquiries.
• Manage customer complaints and monitor online orders.

Kenntnisse

Customer Service

Communication

Problem Solving

Ausbildung

HND

Jobbeschreibung

Call Center Operator Vacancy in Berlin, Germany

Company: Princess Diana David Cruise Ship Company Canada

Job Summary:
We are looking to hire a Customer Service Officer who will provide excellent support for our customers.

Minimum Qualifications:
HND

Experience Level:
Entry level

Experience Length:
1 year

Job Responsibilities:

1. Efficiently communicate company policies to customers.
2. Respond to customer enquiries promptly.
3. Notify key customers of stock status, price updates, or company invites.
4. Effectively manage customer complaints within an hour.
5. Invoice customers.
6. Monitor online orders.
7. Audit website information.
8. Respond to customers on social media platforms.
9. Monitor retail implementation of marketing programs.

Please send your CV to the HR Manager through the official email: [e-mail]