Call Center Agent (m/f/d) in Rostock

jobvalley; Rostock; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in Rostock is looking for a Call Centre Agent to handle inbound telephony for a German bank. The role requires strong communication skills in English and German, with a focus on customer service. Full-time and part-time positions are available, along with a fully paid training course.

Leistungen

Attractive hourly wage of 14,85€

Regulated working hours from Monday to Friday

Fully paid 5-week training course

Good transport connections

Qualifikationen

• Previous experience in customer service desirable.
• Good German and very good English skills required.
• High service and customer orientation essential.

Aufgaben

• Inbound telephony for a German bank, exclusively in English.
• Independent clarification of customer enquiries.
• Maintaining and updating the customer database.

Kenntnisse

Customer service orientation

Communication skills

English proficiency

German proficiency

Jobbeschreibung

Do you always have an open ear and are you characterised by your customer-oriented way of working? Then start now as a Call Centre Agent (m / f / d) in Rostock!

Your Responsibilities

• Inbound telephony for a German bank - important : exclusively in English
• Independent clarification of customer enquiries
• Maintaining and updating the customer database
• Operation of customer-specific IT systems

You're bringing

• Previous experience in customer service would be desirable
• Good Germand and very good English skills
• High service and customer orientation
• Very good communication skills

What you can expect

• An attractive hourly wage of 14,85€
• Regulated working hours from Monday to Friday between 08 : 00 and 20 : 00
• The position is available both full-time and part-time
• A fully paid 5-week full-time training course for the perfect start
• Good transport connections and accessibility by public transport