Call Center Agent Bulgarisch (m / w / d)

TELUS International; Mülheim an der Ruhr; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading company is seeking a Back Office Support specialist fluent in Bulgarian and English. This role involves providing online support and ensuring quality standards within a dynamic, multicultural team. The position offers a competitive hourly wage, relocation assistance, and various employee perks in a modern office environment.

Leistungen

Relocation program with accommodation support

Attractive salary and fully paid training

Bonuses for weekend and night shifts

Dynamic and multicultural team

Modern workspaces in city center

Positive working environment with leisure activities

Regular fruit deliveries and free drinks

Employee referral bonus programs

Qualifikationen

• Fluent in Bulgarian and English required.
• Willing to relocate to Germany.
• Availability for 24/7 shifts.

Aufgaben

• Provide online support for specific cases.
• Achieve and ensure quality standards.
• Back office support only.

Kenntnisse

Fluent written and spoken communication skills in Bulgarian

Fluent written and spoken communication skills in English

Efficiency

Accuracy

Empathy

Goal-oriented work approach

Flexibility

Ausbildung

Valid working permit for Germany / EU citizenship

Jobbeschreibung

Back Office Support with Bulgarian (m / f / d)

Overview of tasks :

• Back office support only
• Provide online support for specific cases
• Achieving and ensuring the quality standards

What we expect :

• Fluent written and spoken communication skills in Bulgarian and English are essential
• Willing to move to Germany as soon as possible
• Valid working permit for Germany / EU citizenship
• Strengths in efficiency, accuracy and empathy
• Goal-oriented work approach and flexibility
• Availability to work on a 24 / 7 shift system

What we offer :

• Our relocation program enables you to start quickly and supports you with accommodation and transfer
• Attractive salary: 14.4 Euro per hour and fully paid training period
• Appealing bonuses for weekend and night shifts
• Work as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces at the city center of Essen
• Positive international working environment; Fun Floor with PlayStation, table tennis, and much more
• Comfortable leisure areas and opportunities to join activities like yoga or guided meditation
• Regular fruit deliveries for a healthy lifestyle and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Join our team and apply now!

Our recruiting team will gladly answer all your questions at [phone]. We look forward to your application. We have digitized our recruiting process and now offer virtual job interviews to all applicants.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All employment decisions, including hiring and promotion, are based on qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About us : Excellent customer service is our passion. In 2020, Competence Call Center merged with TELUS International, now part of it. Since then, 70,000 team members provide customer service in more than 50 languages for international and well-known partners.