Call Center Agent Bulgarisch (m / w / d)

TELUS International; Bochum; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in customer service solutions is looking for Back Office Support with proficiency in Bulgarian and English. As part of a vibrant team, you will be responsible for back office tasks and providing online support, while enjoying great office amenities and advanced job opportunities. Attractive salary packages and relocation support are offered to ensure a seamless transition to the role.

Leistungen

Relocation support

Attractive bonuses for weekend and night shifts

Dynamic multicultural team environment

Healthy lifestyle support including fruit deliveries

Flexible leisure activities like yoga

Qualifikationen

• Fluent in Bulgarian and English, both written and spoken.
• Willing to relocate to Germany quickly.
• Availability for a 24/7 shift system.

Aufgaben

• Provide back office support and online assistance.
• Maintain quality standards in service delivery.
• Work collaboratively in a multicultural team environment.

Kenntnisse

Communication skills in Bulgarian

Communication skills in English

Efficiency

Accuracy

Empathy

Flexibility

Goal-oriented work approach

Ausbildung

Valid working permit for Germany / EU citizenship

Jobbeschreibung

Back Office Support with Bulgarian (m / f / d)

Overview of tasks :

• Back office support only
• Provide online support for specific cases
• Achieving and ensuring the quality standards

What we expect :

• Fluent written and spoken communication skills in Bulgarian and English are essential
• Willing to move to Germany as soon as possible
• Valid working permit for Germany / EU citizenship
• Strengths in efficiency, accuracy and empathy
• Goal-oriented work approach and flexibility
• Availability to work on a 24 / 7 shift system

What we offer :

• Our relocation program enables you to start quickly and supports you with accommodation and transfer
• Attractive salary : 14.4 Euro per hour and fully paid training period
• Appealing bonuses for weekend and night shifts
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces at the city center of Essen
• Positive international working environment; Fun Floor with PlayStation, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Regular fruit deliveries for a healthy lifestyle and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Join our team and apply now!

Our recruiting team will gladly answer all your questions at [phone]. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us : Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.