C005419 – Senior Project Transition Manager GERMANY(contract)

Job Juncture; Wiesbaden; On-site; EUR 131,000 - 146,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Job Juncture is seeking a Senior Project Transition Manager for an on-site role in Wiesbaden, Germany. The contract runs through December 31, 2026, with relocation support available.

You will lead project-to-operations transitions, ensure readiness, and manage incidents, changes and budgets while coordinating with senior stakeholders. The ideal candidate holds NATO SECRET clearance, a related degree, and 8+ years in IT service/project management, including delivery of complex CIS projects and

Qualifications

• Active NATO SECRET security clearance (mandatory).
• Bachelor's degree in Information Technology, Engineering, Business Administration or related discipline, with 8+ years post-related experience.
• ITIL 4 Foundation or ITIL v3 Foundation certification.
• PMP or PRINCE2 Practitioner certification.
• Demonstrable experience delivering complex IT/CIS projects on time, cost and quality.

Responsibilities

• Lead the transition of projects and capabilities into live operational service from planning through handover and early life support.
• Define transition plans, entry/exit criteria, service acceptance criteria and handover deliverables with project managers and customers.
• Ensure operational readiness prior to go-live: support model, staffing, training, documentation, spares, contracts, monitoring and data.
• Manage incidents, problems and changes to maintain service levels and drive continual service improvement.
• Engage and briefing senior stakeholders at executive or equivalent levels.

Skills

Stakeholder management

Communication

Negotiation

Problem solving

Education

Bachelor's degree in IT/Engineering/Business Admin or related

ITIL 4 Foundation

PMP or PRINCE2 Practitioner

Tools

IT service management tools

Job description

Posted: November 10 2026

Relocation Assistance: Available

Deadline Date: Friday 13 November 2026
Requirement: Senior Project Transition Manager
Location: Wiesbaden, GERMANY
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed:95 EUR
Total Scope of the request (hours): 350
Required Start Date: 7 December 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT

• Current National or NATO SECRET clearance
• Nationality of one of the NATO member countries
• Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties & Role:
Project Transition to Operations

• Leads the transition of projects and capabilities into operational service, from early engagement in project planning through to formal handover and early life support.
• Defines and agrees transition plans, entry and exit criteria, service acceptance criteria and handover deliverables with Project Managers, Service Owners and customers.
• Ensures operational readiness prior to go-live: support model, staffing, training, documentation, spares, underpinning contracts, monitoring and configuration data are in place.
• Evaluates project outputs against agreed service acceptance criteria and formally recommends acceptance, conditional acceptance or rejection.
• Identifies, manages and escalates transition risks, issues and dependencies, and ensures residual risks are understood and owned by operations.
• Manages early life support and closes transition only when agreed service performance has been demonstrated.
• Captures and applies lessons identified to improve future transitions.

Local Operations Management (Wiesbaden)

• Takes accountability for the day-to-day delivery of NCIA services at the location, including service performance, customer satisfaction and compliance with security and safety requirements.
• Leads and coordinates local technical, support and contractor personnel, setting clear priorities, standards and direction.
• Oversees the local infrastructure (facilities, networks, data centre / server rooms, end-user and deployable CIS assets) and ensures it is maintained, secured and fit for purpose.
• Ensures asset and configuration management records for the location are accurate and complete.
• Coordinates local business continuity and service recovery arrangements.

Incident and Problem Management

• Ensures incidents are logged, prioritised, diagnosed and resolved according to agreed procedures and service levels.
• Leads the resolution of major incidents, coordinating technical teams, vendors and customers, and provides timely, accurate communication to senior stakeholders.
• Escalates unresolved incidents and facilitates recovery following resolution.
• Initiates and monitors problem investigations, drives root cause analysis and ensures preventive measures are implemented.
• Analyses incident and problem trends to reduce recurrence and improve service stability.

Change Management

• Manages the change control process for services and assets at the location and for services in transition.
• Assesses changes for risk, impact, cost and resource requirements, and represents the location in Change Advisory Boards.
• Ensures changes are planned, communicated, tested, implemented and reviewed in a controlled manner, minimizing disruption to operations.
• Negotiates service level requirements and agreed service levels with customers, and contributes to Service Level Agreements, Operational Level Agreements and underpinning contracts.
• Monitors service performance and key performance indicators, diagnoses service delivery problems and initiates improvement actions.Provides accurate and regular performance reporting to NCIA management and customers.
• Drives continual service improvement across processes, tools and third-party delivery.

Cost, Resource and Vendor Management

• Manages the operational and transition budget for the location, including cost planning, forecasting, tracking and variance reporting.
• Provides inputs to customer budget processes, cost models and service rates, ensuring the full cost of operating transitioned services is identified and funded.
• Identifies cost optimisation opportunities without compromising service levels or security.
• Manages vendor and contractor performance against contractual obligations, statements of work and service levels, and supports procurement activities as required.

RequirementsSkills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognised/certified university in Information Technology, Engineering, Business Administration or a related discipline, and 8 years' post-related experience.
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to the NCI Agency, that is, at least 12 years' extensive and progressive expertise in duties related to the function of the post.
• Minimum 8 years of combined experience in IT service management and project management, of which at least 3 years in a senior role.
• Proven experience (minimum 5 years) in IT service management in a Service Delivery Manager, IT Operations Manager or similar role, including incident, problem, change and service level management.
• Proven experience (minimum 5 years) in project management, delivering complex IT/CIS projects to time, cost and quality.
• Demonstrable track record of transitioning projects or new capabilities into live operational service.
• Proven experience engaging, influencing and briefing senior stakeholders at executive (C-level) or General/Flag Officer level.
• Experience managing IT infrastructure (networks, data centres, servers, end-user and communications systems) in an operational environment.
• Experience in budget and cost management, including forecasting, cost control and financial reporting.
• Proven experience managing vendors and contractors against contractual and service level obligations.
• Experience leading multidisciplinary teams in an international environment.
• Excellent communication, negotiation and stakeholder management skills.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions under pressure.
• ITIL 4 Foundation (or ITIL v3 Foundation).
• Project management certification: PMP (PMI / PMBOK) or PRINCE2 Practitioner.

Qualifications:

Active NATO SECRET security clearance (mandatory).

Bachelor's degree in Information Technology, Engineering, Business Administration or a related discipline, with at least 8 years of relevant post-related experience. Alternatively, 12 years of extensive and progressive relevant experience may compensate for the lack of a degree.

Minimum 8 years of combined IT service management and project management experience, including at least 3 years in a senior position.

At least 5 years of IT service management experience, covering incident, problem, change and service level management.

At least 5 years of project management experience delivering complex IT/CIS projects.

Demonstrable experience transitioning projects or new capabilities into live operational services.

Experience managing IT infrastructure, budgets, vendors, contractors and multidisciplinary teams.

Experience engaging and briefing C-level executives or General/Flag Officer-level stakeholders.

ITIL 4 Foundation or ITIL v3 Foundation certification.

PMP or PRINCE2 Practitioner certification.

Excellent communication, negotiation, analytical and stakeholder management skills.

Why is This a Great Opportunity:

Senior-level project transition and IT operations management assignment within a NATO environment.

Attractive maximum client rate of 106 per hour.

Opportunity to lead the transition of critical IT capabilities into operational service.

Responsibility for service delivery, infrastructure, budgets, vendors and stakeholder engagement.

Exposure to international defence and mission-critical IT operations.

Opportunity to work with senior stakeholders and multidisciplinary technical teams.

Short-term assignment in Wiesbaden, Germany, from 7 December to 31 December 2026.

Salary Type : Hourly

Currency Type : EUR