Business Process Specialist / System Trainer Airfreight (m/f/d)

TN Germany; Hamburg; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Business Process Specialist, where you'll play a pivotal role in transforming airfreight processes through innovative training and system implementation. This permanent position offers the chance to work flexibly across Europe, focusing on the rollout of a new Transport Management System. You'll be part of a company that values its people and promotes a vibrant culture, providing opportunities for personal and professional growth. If you're passionate about logistics and eager to make a difference in a collaborative environment, this is the perfect opportunity for you.

Leistungen

Flexible hours

Mobile working

Bonuses

Pension plan

Fitness programs

Family care days

Onboarding and training

Laptop and Smartphone

Qualifikationen

• Completed logistics apprenticeship or university degree in Logistics or related field.
• Experience in training on business processes and system use.

Aufgaben

• Support rollout of new TMS and drive business process transformation.
• Plan and execute workshops and training sessions across Europe.

Kenntnisse

Logistics Knowledge

Training Skills

Change Management

Analytical Thinking

Communication Skills

Problem-Solving Skills

Ausbildung

Logistics Apprenticeship

University Degree in Logistics

Tools

Cargo Wise One

Jobbeschreibung

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Business Process Specialist / System Trainer Airfreight (m/f/d), Hamburg

Location: Hamburg, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: 0777cf5e670d

Job Views: 1

Posted: 30.04.2025

Expiry Date: 14.06.2025

Job Description:

Hellmann Worldwide Logistics has grown into a major global player in the freight forwarding industry, combining success with the charm of a family business. We value our exceptional people and their passion to serve our customers, aiming for a better world through environmental care, improved quality of life, and social equity.

The Business Process Management Airfreight team acts as an interface to Product Management, Operations, and IT, focusing on designing, implementing, and improving global Airfreight processes through standardization, sustainability, automation, and digitalization.

We are seeking a Business Process Specialist (m/f/d) to focus on our new TMS and upcoming projects in Europe. Your main responsibilities will include training and supporting the design and rollout of the Transport Management System (Cargo Wise One), supporting the project team from analysis to implementation, and gaining valuable experience in a dynamic European environment.

Location

Flexible within Europe, preferably Hamburg

Reference No.

R

Type of contract

Permanent

Key Responsibilities:

• Supporting the rollout of the new TMS, driving business process transformation, including analysis, change management, setup, and training.
• Planning, moderating, and executing workshops and training sessions across Europe.
• Supporting country BPM and key users in operational, system, and process matters.
• Creating training materials, documentation, SOPs, and work instructions.

Key Skills and Requirements:

• Completed logistics apprenticeship or university degree in Logistics or a related field.
• Solid understanding of the global forwarding industry with operational experience in Airfreight.
• Experience in training on business processes, system use, and organizational change.
• Experience with TMS implementation is a plus.
• Strong communication and influencing skills, with cultural sensitivity.
• Empathy skills to understand the audience.
• Proficiency in English (written and spoken).
• Willingness to travel and stay abroad (40%-60%).
• Ability to work independently with good time management, analytical thinking, confidence, and problem-solving skills.

Hellmann Worldwide Logistics values diversity and equal opportunities. Applicants with severe disabilities will be given preferential consideration if qualified.

Top Benefits:

• Hellmann Spirit: Culture focusing on people, team events, birthday lottery.
• Work-Life Integration: Flexible hours, mobile working.
• Financial Benefits: Bonuses, pension plan, referral bonuses, discounts.
• Health & Wellbeing: Fitness programs, massages, coaching.
• Family Support: Family care days.
• Development: Onboarding, training, online learning.
• Mobility: Subsidies, free parking, e-charging stations.
• Equipment: Laptop, Smartphone.