Business Process Specialist - Markdown & Promotion Management (m/f/d)

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop.

At C&A we are just starting off an exciting adventure with one of the biggest transformation projects in our history focusing on modernizing C&A’s processes and technology to enable truly European omni-channel ways of working. Our vision is that, upon completion, C&A will have a more efficient, resilient, and data-driven omni-channel business that allows C&A to scale and offer great availability of products as well as value for money for customers.

To support this project, we are seeking for an experienced, data driven, and highly customer focused Markdown & Promotion Management Expert to join the Business Process Management team. This position will be crucial to the success of C&A's most significant digital transformation to date.

Your responsibilities

• Be one of the main drivers for definition, alignment and implementation of markdown and promotion processes within a huge transformation project
• Proactively identify potential for operational (process) excellence within E2E flow across key commercial functions based on main workload and inefficiency drivers and work out solutions to be implemented
• Drive and seek out efficiency improvement initiatives in collaboration with the business
• Responsible for maximizing the value of the products in scope and being the driver of simplification of markdown management processes to gain competitive advantage
• Translate business process proposals into solutions and validate feasibility of E2E process and system integration
• Execute integration (and partially user acceptance) testing, develop training documentation, and fulfill 1st level support for related systems and processes
• Cultivate and maintain effective working relationships with a variety of stakeholders, including end-users, project managers and senior staff members to ensure delivery of change process or system implementation in time cost and quality

What you bring

• In-depth knowledge of Markdown Management systems and processes, with experience in coordinating communication between business and IT
• Effective communication and social skills, coupled with a highly solution-oriented mindset
• High level of engagement, flexibility, creativity and reliability to drive simplifications and process alignments
• Fluency in English, German is a plus
  

Requisite Education and Experience / Minimum Qualifications:

• University degree in Business Administration, International Business, Supply Chain or equivalent background
• Minimum 2 years of experience in a similar position, preferably business operations, product management, or consulting in the area of Markdown Management (ideally promotion management as well)
  

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation plus an additional 3 days off
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture