Business Process Manager

Raisin GmbH; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading financial services company based in Berlin is seeking a Business Process Analyst to enhance process efficiency and compliance. The ideal candidate has a background in business management with strong analytical and communication skills. Join a diverse team and enjoy benefits like a 30-day vacation policy, employee development support, and flexible working conditions.

Leistungen

Employee Development Budget of €2,000

Flexible working hours and home office options

30 vacation days

Company pension scheme with 20% support

Subsidized membership for Urban Sports Club

Deutschland Ticket subsidy for public transport

Bike leasing through JobRad

Snacks and fresh fruit provided at the office

Relocation support if moving from another location

Qualifikationen

• 3-5 years experience in business process analysis and improvement.
• Experience in the financial service industry.
• Familiarity with process improvement methodologies like Lean or Six Sigma.

Aufgaben

• Support documentation and design of process maps and workflows.
• Develop and monitor internal control systems.
• Implement KPIs and metrics for process performance.

Kenntnisse

Analytical skills

Strategic thinking

Process mapping

Interpersonal skills

Project management

Ausbildung

Bachelor's degree in Business Administration

Master's degree or BPM certification

Tools

BPMN

Jobbeschreibung

Your growth is our growth. Our success is your success.

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About Raisin

About Raisin Bank

About Raisin US

About Raisin UK

Team

Tech Stack

Your Responsibilities

• Support the business in documenting and designing clear process maps, workflows, and standard operating procedures (SOPs).

• Collaborate with cross-functional teams to gather business requirements and ensure that new processes meet organizational needs.

• Maintain the process landscape and set up a process lifecycle management for the Raisin Group

• Internal Controls: Develop, implement, and monitor internal control systems to minimize risks and ensure compliance with business and regulatory standards

• Support process owners during risk assessments and develop mitigation strategies for potential process-related risks.

• Ensure that processes comply with relevant regulations, standards, and organizational policies.

• Support the company-wide adoption of established industry standards (ITIL, ISO 27:00x)

• Promote a culture of continuous process improvement by staying updated on BPM best practices and trends.

• Performance Monitoring: Implement KPIs and metrics to continuously track, evaluate, and improve process performance.

• Analyze current business processes to identify inefficiencies, areas for improvement and improve service delivery.

Your Profile

• Bachelor’s degree in Business Administration, Business Management, Engineering, or a related field. A Master’s degree or BPM certification is a plus.

• 3-5 years of experience in business process analysis, design, and improvement.

• Experience within the financial service industry to understand relevant business services and specific requirement

• Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus

• Strong analytical skills and Strategic thinking with a focus on process standardization

• Proficient in process mapping and documentation tools especially using BPMN is a must-have

• Adaptability and openness to new technologies and methodologies - Data flows or cloud technology is a plus

• Attention to detail and a strong commitment to quality.

• Excellent communication and interpersonal skills, with the ability to work with stakeholders at all levels.

• Strong project management skills and the ability to deliver within deadlines

Our Benefits

Benefits der Raisin Bank

Join our mission, join our team - and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 65 different nationalities.

You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.

• Access to Babbel for continuous language learning.

• Flexible working hours, home office and 30 vacation days.

• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.

• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.

• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.

• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.

• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.

• You are moving from another country or city to join us? We may support your relocation.