Business Process Excellence Manager - Service-to-Customer | EMEA Hub (m/f/x) in Oberkochen, Munic...

ZipRecruiter; Oberkochen; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen bietet Ihnen die Möglichkeit, an einem der Schlüsselprogramme zu arbeiten, das die zukünftige Arbeitsweise prägen wird. In dieser Rolle sind Sie verantwortlich für die Harmonisierung von Prozessen und Strukturen, die für den Erfolg von ZEISS entscheidend sind. Sie werden eng mit einem Senior Manager zusammenarbeiten, um sicherzustellen, dass alle funktionalen Bedürfnisse berücksichtigt werden. Ihre analytischen Fähigkeiten und Ihr Ergebnisfokus sind entscheidend, um strategische Pläne erfolgreich umzusetzen. Wenn Sie eine Leidenschaft für moderne IT-Technologien haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifikationen

• Hochgradige Affinität für moderne IT-Technologien, insbesondere SAP.
• Nachgewiesene Erfahrung in der Projektleitung zur Prozessoptimierung.

Aufgaben

• Verantwortung für die Harmonisierung und Standardisierung von Prozessen.
• Moderation zwischen verschiedenen Funktionen und Prozessexperten.

Kenntnisse

Analytische Fähigkeiten

Ergebnisse orientierte Denkweise

Änderungsmanagement

Kommunikationsfähigkeiten

Ausbildung

Bachelor in Betriebswirtschaft

Bachelor in Wirtschaftsingenieurwesen

Tools

SAP Software

S/4 HANA Service

CRM

Jobbeschreibung

Job Description

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.
In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.
Join us today. Inspire people tomorrow.
is a part of ZEISS. We look forward to receiving your application regardless of your background or philosophy of life.
Apply now! It takes less than 10 minutes.

This function offers you the chance to work on one of ZEISS' key group programs and to drive harmonization and standardization of processes and structures that define the way how ZEISS will work for years to come. In detail:

• You will take responsibility to achieve the best solution for ZEISS, balancing individual functional and segment needs by contributing to the Service-to-Customer end-to-end process workstream.
• Together with the Senior Manager of your stream, you will take on a moderating role, understanding and mastering the individual processes, in order to moderate between the ZEISS functions and process experts in a goal-oriented manner.
• Together, you will steer and orchestrate necessary external consulting support within your workstream.
• In addition, you will exchange information with your fellow workstream teams to ensure best practice sharing and integration into related processes and report your results to the overall program management.
• You own the alignment of your workstream progress with the senior manager of your stream, ensure planning, implementation and improvement measures of your workstream and thus make a significant contribution to the overall project success.

Minimum Requirements:

• A Bachelor's degree in Business Administration, Industrial Engineering or a similar field of study.
• High affinity for modern IT technologies, especially in-depth expertise in SAP software (preferably SD, S/4 HANA Service, CS or CRM).
• Proven experience driving projects in the area of business process excellence or in a similar performance improvement related environment.
• Results-oriented, analytical and organizational skills paired with strong change communications skills to develop and successfully implement strategic plans.
• A strong change management perspective.
• Strong German and English skills, both written and spoken.

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