Business Process Design & Workflow Automation Lead (all genders)

Accenture PLC; München; On-site; EUR 90,000 - 120,000; Full time

Job summary

Accenture is seeking a Marketing Operations Design professional in Germany to map and redesign marketing workflows for faster, cleaner operations. You’ll implement Adobe Workfront configurations, reflect approved designs, and automate handoffs using Workfront Fusion and other tools.

You’ll lead workshops with marketing, operations and IT, document decision logic, and establish governance models to scale beyond initial deployment.

Qualifications

• Experience in marketing operations, workflow design, or process transformation with hands-on Adobe Workfront exposure.
• Ability to translate complex stakeholder needs into clear requirements and designs.
• Comfort working in consulting engagements with structured deliverables and timelines.
• Process-first approach to tool configuration and governance.

Responsibilities

• Lead business process design engagements for marketing operations, covering intake, briefing, and reporting workflows.
• Configure and implement Adobe Workfront reflect designs, including forms, routing rules, templates, and portfolios.
• Design automation scenarios with Workfront Fusion and other platforms to reduce manual handoffs.
• Facilitate workshops with marketing, operations and IT to surface requirements and drive alignment.
• Document process maps, decision logic, and configuration specs for long-term client self-sufficiency.
• Define governance, user access structures and configuration best practices for scalable deployment.
• Support change management and training to embed new ways of working post-implementation.

Skills

Marketing operations experience

Facilitation skills

Consulting delivery mindset

Process-first mindset

Tools

Adobe Workfront

Workfront Fusion

Asana

Monday.com

Smartsheet

Job description

Technology only delivers value when the processes around it are well designed. You are the person who maps how marketing work actually flows and then rebuilds it to be faster, cleaner, and more automated. With Workfront as one of your primary platform and a broader automation toolkit at your disposal, you translate operational complexity into structured, scalable workflows.

The work:

• Lead business process design engagements for marketing operations clients, covering intake, briefing, approval, production, and reporting workflows. This includes reinventing them for the age of agentic.

• Configure and implement e.g. Adobe Workfront to reflect agreed process designs, including custom forms, routing rules, templates, and portfolio structures.

• Design automation scenarios using Workfront Fusion and other integration platforms to eliminate manual handoffs and connect marketing tools.

• Facilitate workshops with marketing, operations, and IT stakeholders to surface requirements, validate designs, and drive alignment.

• Document process maps, decision logic, and configuration specifications to a standard that supports long-term client self-sufficiency.

• Define governance models, user access structures, and configuration best practices that scale beyond initial deployment.

• Support change management and training activities to embed new ways of working post-implementation.

Here’s what you need

• Experience in marketing operations, workflow design, or process transformation, ideally with hands-on Adobe Workfront implementation exposure.

• Strong facilitation skills and the ability to extract clear requirements from complex stakeholder environments.

• Comfort operating in consulting engagements with structured deliverables and defined timelines.

• A process-first mindset: you understand that good tool configuration starts with well-designed process.

Bonus points if you have

• Experience with additional workflow or project management platforms (Asana, Monday.com, Smartsheet).

• Exposure to Content Supply Chain or DAM-adjacent process design.

• Familiarity with change management methodologies within technology programmes.

You and Accenture

In this role, you’ll be part of either the Marketing Technology practice or Adobe Business Group within Accenture Song. We leverage the full spectrum of marketing technologies and data capabilities to simplify our clients’ marketing operations and lead their businesses into the future.

The Accenture Culture: Here, YOU Make the Difference

Your skills, personality, and ambitions make you unique. And when diverse talents, strengths, and perspectives come together, something extraordinary happens: ideas that truly make an impact. That’s why Accenture champions diversity and individual freedom. Create a work environment where you thrive, with tasks you care about, a workload that suits you, and a working style aligned with your goals. How you network, learn, and grow personally is up to you. It’s your career. We’re here to help you shape it the way you envision.

Your Contact

Still have questions? Feel free to reach out to our recruiting team by email at [e-mail] or by phone at 00800 45045045.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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