Business Process Design & Workflow Automation Lead (all genders)

3200 Accenture GmbH Company; Hamburg; Vor Ort; EUR 80.000 - 110.000; Vollzeit

Zusammenfassung

Accenture is seeking a Marketing Operations and Process Transformation specialist to map and redesign marketing workflows, then implement with Adobe Workfront and Workfront Fusion. You will lead engagements, facilitate stakeholder workshops, and document delivery specifications to support scalable, long-term client success.

In this role, you will work within the Marketing Technology practice or Adobe Business Group, delivering structured, timely results while driving governance, change

Qualifikationen

• Experience in marketing operations, workflow design, or process transformation.
• Strong facilitation skills and the ability to extract clear requirements from complex stakeholder environments.
• Comfort operating in consulting engagements with structured deliverables and defined timelines.
• A process-first mindset: you understand that good tool configuration starts with well-designed process.
• Bonus points if you have Experience with additional workflow or project management platforms (Asana, Monday.com, Smartsheet).
• Exposure to Content Supply Chain or DAM-adjacent process design.
• Familiarity with change management methodologies within technology programmes.

Aufgaben

• Lead business process design engagements for marketing operations clients, covering intake, briefing, approval, production, and reporting workflows.
• Configure and implement e.g. Adobe Workfront to reflect agreed process designs, including custom forms, routing rules, templates, and portfolio structures.
• Design automation scenarios using Workfront Fusion and other integration platforms to eliminate manual handoffs and connect marketing tools.
• Facilitate workshops with marketing, operations, and IT stakeholders to surface requirements, validate designs, and drive alignment.
• Document process maps, decision logic, and configuration specifications to a standard that supports long-term client self-sufficiency.
• Define governance models, user access structures, and configuration best practices that scale beyond initial deployment.
• Support change management and training activities to embed new ways of working post-implementation.

Kenntnisse

Marketing operations

Workflow design

Facilitation

Requirements extraction

Process transformation

Consulting delivery

Tools

Adobe Workfront

Workfront Fusion

Asana

Monday.com

Smartsheet

Jobbeschreibung

Technology only delivers value when the processes around it are well designed. You are the person who maps how marketing work actually flows and then rebuilds it to be faster, cleaner, and more automated. With Workfront as one of your primary platform and a broader automation toolkit at your disposal, you translate operational complexity into structured, scalable workflows. The work: Lead business process design engagements for marketing operations clients, covering intake, briefing, approval, production, and reporting workflows. This includes reinventing them for the age of agentic. Configure and implement e.g. Adobe Workfront to reflect agreed process designs, including custom forms, routing rules, templates, and portfolio structures. Design automation scenarios using Workfront Fusion and other integration platforms to eliminate manual handoffs and connect marketing tools. Facilitate workshops with marketing, operations, and IT stakeholders to surface requirements, validate designs, and drive alignment. Document process maps, decision logic, and configuration specifications to a standard that supports long-term client self-sufficiency. Define governance models, user access structures, and configuration best practices that scale beyond initial deployment. Support change management and training activities to embed new ways of working post-implementation.

Here’s what you need Experience in marketing operations, workflow design, or process transformation, ideally with hands-on Adobe Workfront implementation exposure. Strong facilitation skills and the ability to extract clear requirements from complex stakeholder environments. Comfort operating in consulting engagements with structured deliverables and defined timelines. A process-first mindset: you understand that good tool configuration starts with well-designed process. Bonus points if you have Experience with additional workflow or project management platforms (Asana, Monday.com, Smartsheet). Exposure to Content Supply Chain or DAM-adjacent process design. Familiarity with change management methodologies within technology programmes. You and Accenture In this role, you'll be part of either the Marketing Technology practice or Adobe Business Group within Accenture Song. We leverage the full spectrum of marketing technologies and data capabilities to simplify our clients' marketing operations and lead their businesses into the future.

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