Business Partner (Network Health) Manager, Germany, EU DSP

Amazon; München; Vor Ort; EUR 45.000 - 85.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Business Partner Manager in the Last Mile Network Health team. This role offers a unique opportunity to influence the DSP program and drive process improvements while collaborating with various stakeholders. You will manage multiple projects, ensuring effective communication and negotiation with internal partners and senior leadership. If you thrive in a fast-paced, ambiguous environment and are passionate about improving processes and fostering collaboration, this position is perfect for you. Embrace the chance to make a significant impact in a company dedicated to customer-centricity and operational excellence.

Qualifikationen

• Fluent in English and German, with excellent verbal/written communication skills.
• Experience managing projects and stakeholders in dynamic environments.

Aufgaben

• Manage multiple tasks and projects, ensuring timelines are met.
• Collaborate with stakeholders to build a supportive culture of DSP growth.

Kenntnisse

Project Management

Stakeholder Management

Process Improvement

Communication Skills

Problem Solving

Negotiation Skills

Analytical Skills

Ausbildung

Bachelor's Degree

Master's Degree / MBA

Tools

Excel

Jobbeschreibung

Business Partner (Network Health) Manager, Germany, EU DSP

At Amazon, we are working to be the most Customer-centric company on earth and as part of that we’re constantly looking at taking to a new level in how we fulfil and deliver customer orders.

We are building a world class last mile operation, significantly complemented by Delivery Service Partners (DSP). Amazon works directly with DSPs to make deliveries to our customers.

We are looking for a Program Manager to join the Last Mile Network Health team. This person will work closely with regional operations stakeholders, account managers, internal teams, and customers to manage the life cycle for Delivery Service Partners. As the team is relatively new, this role is a great opportunity to influence the overall DSP program and drive process improvements.

The manager will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced, ambiguous, and dynamic business environment.

Apply using English version of CV.

Key job responsibilities

1. Manage multiple tasks and projects ensuring timelines are met while effectively influencing, negotiating, and communicating with internal partners and senior leadership.
2. Support the creation of SOPs and drive process improvements.
3. Comfortably transition between big picture strategic thinking and tactical day-to-day planning and execution.
4. Collaborate with stakeholders including Coaching and Compliance teams to build a supportive culture of DSP growth and development.
5. Ensure critical path timelines are met, resource needs are understood, and project prioritization is visible to senior leadership.
6. Cross-functional coordination and alignment.

About the team

The Network Health team is part of the wider EU DSP organization. Our role is to work closely with our stakeholders in assessing the health of our business partners (i.e., the network) and how we can improve the “win-win” collaboration with our DSPs while improving performance and compliance.

BASIC QUALIFICATIONS

1. English speaker and writer
2. German speaker and writer
3. Experience in managing projects
4. Experience managing stakeholders
5. Experience in working with a variety of organizations and management levels
6. Experience working in an ambiguous environment
7. Experience in improving processes
8. Experience in using Excel
9. One or more additional languages among Spanish, French, German, or Italian
10. Bachelor’s degree
11. Excellent verbal/written communication skills
12. Ability to work across multiple teams to create solutions to monitor business performance and interpret key performance metrics into actionable recommendations.

PREFERRED QUALIFICATIONS

1. Master's degree / MBA
2. One of the following additional languages: Dutch, French, Arabic, Italian, Spanish
3. Account Management and/or negotiations experience
4. Strong project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting
5. Experience in operations, sales, business development, or logistics
6. Experience in a transportation environment
7. Strategy consulting or other general management experience

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