Business Operations Assistant (m/f/d)

bayoonet Aktiengesellschaft; Darmstadt; Hybrid; EUR 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Bright offices

Fresh fruit, coffee & beverages

Company pension

Zusammenfassung

BAYOONET Group in Darmstadt seeks a Business Operations Assistant to support reporting, data analysis, presentations, and process documentation. You will contribute to data preparation and template development, and help implement ISO 9001 and TISAX aligned improvements.

The role involves handling multiple tasks, documenting topics clearly, and driving operational efficiency with AI-supported tools. It is a hybrid position with on-site and remote days.

Qualifikationen

• Completed studies or training in business informatics, business administration, information management or comparable.
• High affinity for software, tools and structured working methods.
• Interest in AI-supported working methods and digital efficiency tools.
• Very good knowledge of German and English.
• Initial experience with CRM systems, reporting or automation is an advantage.

Aufgaben

• Support in reporting and data evaluations, and in preparing presentations.
• Collaborate with management to prepare structured decision bases.
• Maintain and structure information in central systems and templates.
• Assist with documentation, process optimization and ISO/TISAX related topics.
• Support automation with tools like n8n and AI-supported applications.

Kenntnisse

MS Office

CRM systems

Data analysis

Documentation

Automation

German and English

Ausbildung

Completed studies in business informatics / business administration or comparable

Tools

n8n

CRM system

AI tools

Jobbeschreibung

You will support the BAYOOSOFT team with operational tasks relating to reporting, data analysis, presentations, process documentation and minor automation using tools such as n8n, thus ensuring transparent and structured processes.

We are strongest together as a team – that’s why we work in a hybrid model with at least three days a week on site at the respective location and two days flexibly remotely.

As a Business Operations Assistant, you will provide support with operational and system-related tasks in day-to-day business. You will take on clearly defined task packages, e.g. the structured preparation of data, the further development of templates or the preparation of internal decision bases – and carry them out independently and reliably. You will familiarize yourself with new topics, tools and processes, think along with others and ensure that topics are clearly documented, comprehensibly prepared and can be implemented in practice.

Your aim is to make processes more transparent and advance operational topics in a structured way.

• Reporting & Data
  • Support in the creation of evaluations and reports
  • Close coordination with the management in the preparation of structured decision bases
  • Analysis and comparison of data (e.g. between CRM, license tool or billing)
  • Structured maintenance and updating of central information in existing systems
  • Participation in the optimization of existing workflows and templates
• Creation of presentations based on rough storylines
• Preparation of information from different sources in a clearly structured form
• Support in the preparation and follow-up of trade fair appearances and events in cooperation with Marketing
• Carrying out small-scale market, competition or specialist research for internal processing
• Process and quality support
  • Collaboration in the further development of internal processes (e.g. in the context of ISO 9001, TISAX)
  • Maintenance and visualization of process documentation
  • Structured preparation of documents for internal and external coordination
• Tools & Automation
  • Use and structured further development of existing tools and systems (e.g. CRM, license tool) incl. AI-supported applications
  • Implementation of smaller automations (e.g. with tools such as n8n) according to clearly defined requirements

Your profile

• Completed studies or training in the field of business informatics, business administration, information management or comparable – or a strong interest in digital systems and processes
• High affinity for software, tools and structured working methods
• Interest in AI-supported working methods and digital efficiency tools
• Confident handling of MS Office
• Initial experience with CRM systems, reporting or automation is an advantage
• Very good knowledge of German and English

You are at the beginning of your professional career or have already gained some practical experience and would like to develop further in a diverse environment. You work independently and reliably, think in a structured way and enjoy improving processes and presenting topics clearly.

What you can expect

Diverse teams of co-thinkers and customers who work together collaboratively and as equals

A positive error culture – we celebrate successes and continuously improve our collaboration

BAYOONIVERSITY for experience exchange, training, tech talks and company events

Growing vacation quota with company affiliation

Bright offices, themed meeting rooms, fresh fruit, coffee and cold drinks

Active participation opportunities in exciting and challenging tasks and projects

Flexible working hours and models where no working hours are forfeited (lifetime working time account)

Performance-related pay plus the option of a company pension scheme

Locations with excellent public transport and highway connections

Flat hierarchies in cross-functional teams

Thinkers wanted

About Us

The BAYOONET Group, with locations in Darmstadt, Berlin, Munich, Cologne, Ludwigsburg, Höhn, Basel and Mannheim, has been designing customized software and hardware in a wide range of variants for over 25 years. We are one of the top IT companies in Germany and consist of:

Each of our projects incorporates the ideas, visions, creative achievements and professional expertise of every single contributor, which makes all the difference.