Overview
Business IT Consultant - SAP SD Sales Processes (f/m/x)
As a leading manufacturer of ophthalmic lenses, we help people around the world achieve a clearer vision – sustainable and with focus on the future. Our products are as diverse as the career paths we offer, from tailored lenses to award-winning measurement systems. Become part of our team and shape a future in which clear vision and professional success go hand in hand.
Your Role
- Collaborate with various departments to gather, document, and analyze business requirements related to sales processes due out the Lead to cash process chain
- Evaluate existing sales processes to identify inefficiencies and recommend improvements as well as experienced in using data-driven insights to support your recommendations
- Work with Technical product owners to design and implement technology solutions that streamline sales processes, including ERP (SAP SD; SAP S/4 Hana Sales) and CRM systems and customer frontend applications
- Analyze sales data to identify trends, opportunities, and areas for improvement. Generate reports and dashboards to present findings to stakeholders
- Facilitate communication between business stakeholders and IT to ensure alignment on project goals and timelines
- Enable business stakeholders with the end-to-end process understanding on implications whenever changes on the process are foreseen
- Assist in managing projects related to sales process improvements, ensuring they are delivered on time and within budget
- Conduct testing of new systems and processes to ensure they meet business requirements and function as intended
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, or a related field
- Advanced years of experience as a Business Analyst, preferably in a sales or marketing environment with focus on expertise with sales process automation and optimization
- Proficiency in ERP (SAP S4/Hana SD Module with expertise in settlement management and pricing procedures), CRM software (Salesforce) and data analysis tools (e.g., Excel, PowerBI) as well as project management software
- Familiarity with data visualization tools and techniques
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions combined with knowledge of agile methodologies and project management principles
- Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders
- Ability to work collaboratively in a team environment and manage multiple priorities
Your ZEISS Recruiting Team
Hannah Beutler, Ronan McHugh, Sayem Chowdhury