INNOCEAN Worldwide Europe is a young 360°-Marketing- and Communications Agency Network. We were originally founded as a subsidiary of the Hyundai Motor Group in South Korea in 2005. Since coming to Frankfurt in 2007, today, you will find our offices with more than 250 employees from 35 nationalities across eight European locations, with Frankfurt being the European Headquarter. We are responsible for the entire marketing communication of our two automotive brands Hyundai and Kia. Our declared aim is to convince existing and new clients outside the automotive industry of our expertise, inspire them and grow together.
For our team in Frankfurt, we are looking for you in the role of
Business Intelligence (BI) Manager (m/f/d)
Location: Frankfurt am Main
What You’ll Do:
Campaign Performance & Reporting
- Define and implement the BI strategy across CRM, media, and other marketing touch points INNOCEAN owns.
- Own the roadmap and architecture of BI tool, ensuring scalable, efficient data models and pipelines.
- Collaborate with data team to develop ETL workflows that power dashboards and analytics products.
- Act as gatekeeper of marketing and media data quality, ensuring accuracy, completeness, and integrity
Dashboarding & Data Visualization
- Design, build, and maintain dashboards to visualize:
- CRM campaign performance (open/click/conversion rates, churn, LTV)
- Paid media performance (reach, impressions, CTR, CPM, ROAS)
- Cross-channel attribution and funnel health
- Create reporting frameworks that serve both internal team and clients. Cross-Functional Collaboration
- Act as a strategic partner to CRM, Media, UX, and Strategy teams by aligning business questions with the right data solutions.
- Work with stakeholders to collect reporting requirements and turn them into actionable dashboards or reports.
- Liaise with IT and platform teams to ensure data governance, access rights, and tool integration.
What You Bring
- 3+ years’ experience in Business Intelligence, Data Analytics, or Marketing Analytics
- Proven experience managing BI platforms and reporting frameworks across marketing domains (CRM, media, eCommerce, CX)
- Strong SQL and data modeling skills
- Fluent English skills
- Proficiency in dashboarding tools: Power BI, Tableau, or Looker
- Hands-on experience with cloud-based data warehouses (e.g., Google BigQuery, Snowflake, Redshift)
- Familiarity with ETL processes and data orchestration tools (e.g., Airflow, dbt)
- Strong understanding of key CRM and media performance metrics
- Ability to communicate complex data concepts to non-technical stakeholders
What We Offer:
- An international and diverse team with a lot of fun at work.
- Meal vouchers to cover part or all of your lunch.
- Opportunities for training and further development to advance your career.
- Flexibility to work from home two days per week (Mondays and Fridays).
- A pet-friendly office environment.
- The opportunity to work remotely from abroad for up to two weeks per year.
- Modern facilities and excellent infrastructure to support your aspirations.
- Additional corporate benefits, including a fresh fruit basket, ergonomic workspace setup, and access to an online benefits platform.
We provide a work environment where you can grow and make an impact. If you want to be part of a very international team with a collaborative spirit, click on
Apply Online.