Business Intelligence Analyst (m/f/d)

The Regional Municipality of Durham; Berlin; Vor Ort; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

Join a leading company as a Business Intelligence Analyst in the Global Digital Marketing & Sales Operations Team. You'll generate insights from marketing data, develop dashboards, and optimize data processes using tools like Power BI and Python. This role offers a permanent position with flexible working options, health programs, and professional training opportunities.

Leistungen

30 days paid vacation annually

Referral bonuses for recommending candidates

Exclusive discounts on products and services

Health programs including coaching and therapy

Flexible working options and necessary technical equipment

Childcare support with dedicated workspaces for parents

Qualifikationen

• Several years of experience in business intelligence and data analytics.
• Ability to present complex data clearly and impactfully.
• Independent and structured working style.

Aufgaben

• Conduct customer journey analyses using global digital marketing data.
• Develop, maintain, and optimize dashboards for KPI visualization.
• Automate and optimize data processes while ensuring data quality.

Kenntnisse

Analytical skills

Data modeling

Statistics

Proficiency in German

Proficiency in English

Ausbildung

Degree in business administration, economics, data science, or a similar analytical field

Tools

Power BI

Python

SQL

Google Data Studio

Databricks

Jobbeschreibung

As a Business Intelligence Analyst (m/f/d) in the Global Digital Marketing & Sales Operations Team, you will be responsible for generating and preparing data-driven insights for marketing, service, and sales activities. You will aggregate, analyze, and visualize data from various sources to optimize customer journeys, enhance marketing and lead generation campaigns, improve call center management, and support strategic decision-making.

Your impact

• Conduct customer journey analyses using global digital marketing data to identify trends and derive actionable recommendations.
• Develop, maintain, and optimize dashboards and reports in Power BI and Google Sheets for KPI visualization and monitoring.
• Automate and optimize data processes while ensuring data quality using Python, SQL, and Databricks.
• Support central and global marketing teams with planning, forecasting, and ongoing KPI monitoring.
• Create country-specific analyses to drive growth and optimize digital marketing channels in individual markets.
• Collaborate with Data Engineering and Data Science teams within Viessmann IT.
• Prepare results as presentations, reports, and summaries for stakeholders.

Who you are

• Degree in business administration, economics, data science, or a similar analytical field.
• Several years of experience in business intelligence, data analytics, CRM, or related areas.
• Strong analytical skills, knowledge of statistics and data modeling.
• Experience with Power BI, Google Data Studio, Databricks, Python, SQL, or similar tools.
• Experience analyzing CRM, call center, or performance marketing data.
• Ability to present complex data clearly and impactfully.
• Independent, structured working style and enjoyment working in an international, cross-functional team.
• Proficiency in German and English (at least C1 level).

If you don't meet all criteria but are eager to take on this challenge, apply anyway. We value your spirit!

What makes us special

Our employees are key to realizing our vision. We offer:

• A permanent position in a modern workplace with new technologies.
• 30 days paid vacation annually.
• Referral bonuses for recommending candidates.
• Exclusive discounts on Viessmann products and services.
• Free healthy snacks and drinks.
• Health programs including coaching and therapy for employees and families.
• Partnerships supporting eco-friendly commuting options.
• Professional and personal training through the Viessmann academy and partners.
• Flexible working options and necessary technical equipment.
• Team events and social activities.
• Flexible working hours for work-life balance.
• Childcare support with dedicated workspaces for parents.

Who we are

Viessmann Climate Solutions, founded in 1917 and now part of Carrier, is a leading provider of climate and renewable energy solutions, including heating, cooling, ventilation, water and air quality, energy generation, and storage. Our digital platforms connect our products and systems into holistic climate solutions, driven by our purpose: "We create living spaces for generations to come." Join us in shaping the energy transition!