Business/HR Support Associate

Allegis Group; Frankfurt; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading staffing company seeks a proactive Business Support Associate in Germany to manage employee lifecycles, ensure compliance, and enhance business operations. This role involves strong candidate coordination, relationship management, and requires fluency in both German and English. Ideal for someone capable of driving change and delivering exceptional support within a dynamic team.

Qualifikationen

• Experience in relationship and task coordination.
• Background in customer support or HR administration preferred.
• Familiarity with German labor law and AÜG.

Aufgaben

• Manage onboarding and offboarding processes.
• Act as the go-to contact for queries and build relationships.
• Lead process improvements and manage FSG projects.

Kenntnisse

Problem-solving

Proactive mindset

Collaboration

Attention to detail

Tools

Microsoft tools

PeopleSoft

Jobbeschreibung

Allegis Group is the fourth largest staffing company in the world, headquartered in Baltimore, USA. It comprises specialist operating companies that support a wide array of industries. With more than 12,000 employees across 400+ offices globally, we’ve been delivering exceptional service since 1983. Today, we’re proud to be the largest privately owned staffing company worldwide , consistently outperforming competitors and delivering on our promises.

Our EMEA region focuses on our brands— Actalent, Aston Carter, and TEKsystems —enabling a diverse offering of staffing and services solutions. It's also our fastest-growing region , with a network of 14 offices .

Business Support Associate (BSA) – Germany

At Allegis Group, the Field Support Group (FSG) plays a pivotal role in managing internal and external staff, delivering contractor care , and ensuring a seamless experience post-placement. This includes onboarding, offboarding, compliance, contract management , and payroll support for AÜG workers.

We’re looking for a proactive, strategic BSA to join our team in Germany—someone confident, capable of driving change, and ready to take ownership of day-to-day business operations.

Key Responsibilities

Employee & Contractor Lifecycle Management

• Manage onboarding / offboarding processes in line with legislation
• Coordinate offer letters, contracts, background checks, and orientation
• Maintain records, ensure payroll accuracy, and administer benefits
• Drive compliance in all documentation and changes

Customer Support & Business Guardianship

• Act as the go-to contact for queries, building strong relationships
• Proactively manage operations and implement process controls
• Contribute to strategic planning and regional knowledge sharing
• Analyze and improve workflows, advise on compliance, perform audits

Leadership

• Independently identify and lead process improvements
• Support and manage FSG projects with an eye on scalability
• Demonstrate leadership potential aligned with regional growth goals

Candidate Profile

• Strong personality and initiative
• Interest in full business operations
• Skilled in cross-team and international collaboration
• Organized, self-directed, and deadline-oriented
• Proactive mindset with problem-solving strengths
• Flexible, adaptable, and responsive to change
• Big-picture thinker with long-term vision
• Comfortable working solo when needed
• Fluent in German and English

Required Skills & Experience

Experience in relationship and task coordination

Background in customer support or HR administration preferred

Familiarity with German labor law , Freelancers, and AÜG

Proficiency in Microsoft tools , PeopleSoft (Oasis / HR) a plus

High attention to detail, even under pressure

Discretion and professionalism with sensitive information

Solid understanding of onboarding, benefits, and customer service