Business Development Manager m/f/d Own Retail

JR Germany; Gütersloh; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Business Development Manager to lead the charge in enhancing its direct-to-consumer business. This role is pivotal for translating global strategies into actionable plans that resonate with local markets. With a focus on luxury retail, you'll coach teams, oversee flagship store launches, and drive digital transformation initiatives. Join a dynamic environment where your entrepreneurial spirit and commitment to customer satisfaction will help elevate the brand's presence and profitability. If you're ready to make a significant impact in a thriving company, this opportunity is for you.

Qualifikationen

• Experience in luxury/premium retail management across online and brick & mortar.
• Proven track record in delivering omnichannel growth strategies.

Aufgaben

• Translate global D2C strategies into regional implementation plans.
• Oversee expansion projects for stores and retail touchpoints.
• Monitor KPIs and financials to ensure profitability targets are met.

Kenntnisse

Luxury Retail Management

Project Management

Sales Skills

Negotiation Skills

Customer Centricity

Ausbildung

Bachelor's Degree in Business Administration

Master's Degree in Marketing

Jobbeschreibung

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Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

What does it take for a family-run company to become a world market leader in the premium domestic appliance segment and a sought-after partner for solutions in commercial and medical technology? It requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our 23,000 colleagues can rest assured that those who live up to our standards grow personally and professionally.

About the department

The Business Development Manager (BDM) plays a crucial strategic role in accelerating the growth of Miele's direct-to-consumer (D2C) business, focusing on Own Retail across all retail channels. The BDM acts as the link between global D2C strategy and local implementation, ensuring the rollout of innovations in customer experience while safeguarding profitability and operational excellence of Own Retail stores. With an entrepreneurial spirit and an unwavering commitment to customer satisfaction, the BDM coaches and inspires retail teams to reach their full potential. Responsibilities include launching new flagship stores, building communities of best practice, and guiding digital transformation initiatives. The BDM manages performance metrics, identifies operational improvements, and implements solutions to enhance efficiency and profitability. The role involves local projects onsite on an interim basis.

• Translate global D2C strategies into regional and local implementation plans, ensuring effective adaptation to market conditions.
• Provide hands-on expertise, training, and coaching to retail teams, fostering a culture of customer centricity, operational excellence, and continual improvement.
• Oversee expansion projects for stores and retail touchpoints, from marketing opportunities to performance tracking, staffing, and training.
• Cultivate communities of best practice for knowledge sharing among markets and organize regional workshops for capability building.
• Monitor KPIs and financials to ensure profitability targets are met across physical (OR stores) and digital (Go-in-Store) channels.
• Require experience in luxury/premium retail management, spanning online and brick & mortar channels.
• Proven track record in delivering complex omnichannel growth strategies across international markets.
• Possess entrepreneurial leadership skills that inspire teams and elevate performance standards.
• Deep knowledge of D2C business models, digital innovation, and international expansion.
• Strong project management, sales, and negotiation skills.
• 35 hours workweek.