Business Development Account Manager

AVASK; Frankfurt; Hybrid; EUR 50.000; Vollzeit

Zusammenfassung

AVASK is seeking a German Speaking Business Development Account Manager to join their team in Frankfurt. The role will focus on engaging new business leads and enhancing customer satisfaction, requiring excellent communication and customer service skills. This position offers a range of benefits and a collaborative culture that encourages continuous learning and career progression.

Leistungen

Collaborative culture with learning opportunities

Cycle2Work scheme available

Modern ergonomic workplaces

Discounts with Fraport Card

Comprehensive transportation cost reimbursement

Qualifikationen

• Minimum 5 years experience in a business development role.
• Ability to deal calmly with stakeholders under pressure.
• Confident and friendly, with a professional approach.

Aufgaben

• Lead point of contact for customer account management.
• Negotiate contracts and close agreements.
• Develop trusted advisor relationships with key accounts.

Kenntnisse

Communication skills in German & English

Customer service skills

Organizational skills

Commercial acumen

Ausbildung

BSc/BA in Business Management or related degree

Jobbeschreibung

Title: Business Development Account Manager

Location: Frankfurt am Main (hybrid and remote - based in Germany)

Salary: €50,000

We are currently recruiting for a German Speaking Business Development Account Manager to join our Business Development team.

This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross sell solutions.

The successful Business Development Officer will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximise profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
• Maintain close relationship with partner, vendors and suppliers as appropriate.
• Keeping abreast of both internal and external developments within the E-commerce world to ensure a working knowledge of sellers and industry.
• Supervising and supporting the work of more juniors members of the business development team.

Essential skills, knowledge and experience

• Experience in business development role – minimum 5 years..
• Educated to degree level – BSc/BA in Business Management to related degree.
• Excellent communication skills in German & English (both verbal and written).
• Ability to deal with stakeholders both internally and externally.
• Customer service skills with the ability to remain calm under pressure.
• Organised with proven ability to work under pressure and meet deadlines.
• Confident, professional, and friendly with a positive approach.

Why work for AVASK?

• A collaborative culture of continuous learning with Learning and Development opportunities for career progression, alongside support with professional qualifications where applicable.
• Cycle2Work scheme available through salary sacrifice.
• Modern and ergonomically equipped workplaces in the largest and most prestigious office building in Germany: THE SQUAIRE.
• Fraport Card with numerous discounts in all stores and restaurants at the airport.
• Various fitness providers, shops, day care center for children in the building.
• Reimbursement of transportation costs (Deutschlandticket Job).
• Very good public transportation connections.
• EGYM Wellpass.

About AVASK

AVASK DE is a rapidly expanding firm that specialises in tax and accounting for e-commerce businesses which are located both internationally and in Germany.

AVASK are a recommended External Tax Advisor under the Amazon Global Selling Program which assist thousands of sellers on Amazon FBA, eBay, Shopify and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise - providing practical guidance on cross-border transactions, assisting on their company group structures and providing ongoing tax advisory services.

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