Business Application Specialist – Market to Order

Intersnack IT KG; Düsseldorf; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Intersnack IT KG is seeking a Business Application Specialist – Market-to-Order (M2O) to enhance IT Applications. This role involves optimizing systems like Trade & Promotion Management and Customer Relationship Management, requiring strong technical and communication skills to bridge business needs with IT solutions.

Qualifikationen

• Strong understanding of Market-to-Order process; hands-on experience with CRM and TPM systems.
• Proven experience supporting full application lifecycles.
• Fluent in English; German skills are a plus.

Aufgaben

• Implement and support Field Force CRM during strategic rollout.
• Manage support for Market-to-Order applications, focusing on TPM.
• Translate business requirements into technical designs.

Kenntnisse

CRM

TPM

Market-to-Order process

Communication

Collaboration

Tools

Blueplanner

Infor M3

Jobbeschreibung

We are expanding our IT team and looking for a skilled Business Application Specialist – Market-to-Order (M2O) to support our IT Applications & Business Solutions in the commercial planning and execution domains. In this role, you will work closely with the Group Solution Owner Integrated Business Planning to implement, optimize, and support key applications such as Trade & Promotion Management (TPM), Customer Relationship Management (CRM), and Demand Planning. Your contribution will help ensure our systems meet business needs and support Intersnack’s growth as a global leader in the food industry.

What we offer:

This role provides the opportunity to work with leading technologies in TPM and CRM. Based at our Intersnack IT Headquarters in Düsseldorf, you will be part of a small, agile team that collaborates across Europe. You will support the rollout, management, and continuous improvement of our commercial and planning applications to align with operational and strategic goals.

Responsibilities:

1. Learn, implement, and support the Field Force CRM application during its strategic rollout.
2. Provide operational and lifecycle support for key Market-to-Order and Integrated Business Planning applications, focusing on TPM (using Blueplanner) and Demand Planning tools.
3. Translate business requirements into technical designs and configuration documents.
4. Manage monthly cloud-based code drops and upgrade processes.
5. Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT).
6. Provide daily support, troubleshoot issues, and manage support teams.
7. Develop technical documentation following Intersnack’s IT standards.
8. Drive continuous improvement through system roadmaps and functionality enhancements.
9. Collaborate with business users to validate and refine processes.

What we expect from you:

• Strong understanding of the Market-to-Order process and hands-on experience with CRM and TPM systems (e.g., Blueplanner), including implementation and support; familiarity with Infor M3 is a plus.
• Proven experience supporting full application lifecycles, from requirements to operation and ongoing improvement.
• Participation in multi-phase, global implementation projects is advantageous.
• Excellent communication skills and the ability to bridge business needs with technical solutions.
• Ability to work effectively in a collaborative, matrix environment with virtual teams across cultures and geographies.
• Fluent in English; German language skills are a plus.
• Willingness to travel occasionally for rollouts and workshops.

Important: A valid work and residence permit is required for non-EU applicants.

About Intersnack IT:

Intersnack IT KG is part of the Pfeifer & Langen group, responsible for group-wide IT services, infrastructure, and solutions, supporting Intersnack’s business strategy.

About Intersnack Group:

Intersnack is a leading European savory snacks producer, operating in over 30 countries with a turnover of more than €4.5 billion in 2024, with approximately 15,000 employees worldwide.

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