Business Analyst (eCommerce)

Lovehoney; Berlin; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Join a leading sexual wellbeing company as a Business Analyst (eCommerce) to drive high performance in their online business. You will work closely with teams to provide data-driven insights that enhance customer acquisition, conversion, and retention. This role offers a hybrid work model, attractive benefits, and a welcoming workplace culture.

Leistungen

Flexible work model

25 holiday days annually

Team-building events

Access to employee discounts

Qualifikationen

• 3+ years of experience in a related role, preferably in eCommerce.
• Ability to work in a fast-paced retail environment.
• Strong communication skills for presenting data insights.

Aufgaben

• Analyze data and create visualizations for business decision-making.
• Identify opportunities for website and sales improvement.
• Present insights to senior stakeholders.

Kenntnisse

SQL

Data Analysis

Communication

Ausbildung

Degree in Economics, Mathematics, Statistics, or Business Informatics

Tools

Tableau

Power BI

Google Analytics

Salesforce Commerce Cloud

Google BigQuery

Contentsquare

Jobbeschreibung

Social network you want to login/join with:

Lovehoney Group is the world’s leading sexual wellbeing company. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories through a smooth online shopping experience. Lovehoney employs over 900 diverse and driven people across 9 offices worldwide, with talents in engineering, industrial design, sales, and marketing.

We pride ourselves on doing things differently, challenging stereotypes, and making a positive impact on our customers’ lives. We are currently recruiting a Business Analyst (eCommerce) to drive high performance in our eCommerce business. The role involves partnering with teams such as Trading, Marketing, and Customer Experience to provide data-driven insights that improve customer acquisition, conversion, and retention.

What you will do

1. Analyze data, conduct research, and create visualizations to support business decision-making.
2. Present insights to senior stakeholders in a clear and compelling manner.
3. Enhance data intelligence and reporting capabilities for trading teams.
4. Support global projects by analyzing PnL and customer impact.
5. Identify opportunities and areas for improvement through website, sales, and customer data analysis.
6. Influence stakeholders to drive improvements in customer experience through insights and strategic initiatives.

What you should bring

1. Strong knowledge of SQL-based reporting tools like Tableau, Power BI, or Google BigQuery.
2. Experience with systems such as Salesforce Commerce Cloud, Google Analytics, and Contentsquare.
3. Background in Economics, Mathematics, Statistics, Business Informatics, or similar, with 3+ years in a related role, preferably in a fast-paced eCommerce retail environment; knowledge of commercial trading is a plus.
4. Ability to combine technical skills with business understanding and collaborate effectively with stakeholders.
5. Excellent communication skills and the ability to craft strong narratives around data findings.

What we can offer you

1. A welcoming workplace with drinks, snacks, and a friendly environment, plus attractive benefits.
2. Fun team-building events like dinners, barbecues, and games to foster community.
3. Access to discounts through our Shopping Portal with high street retailers, hotels, and service providers.
4. A hybrid work model supporting flexibility, with three days in-office per week.
5. 25 holiday days annually, plus an extra day for each year with Lovehoney.

Lovehoney Group is an equal opportunities employer. We evaluate all candidates based on skills and qualifications, regardless of age, disability, gender, race, religion, sex, or sexual orientation. If you need accommodations during the interview process, please inform our Talent Acquisition Specialist.

Our current work model supports a blend of in-office and remote work (3 days/week in-office). If you're interested in joining us, please visit our Lovehoney careers page to apply. Our privacy policy is available here.