Business Analyst

Stryker Corporation; Deutschland; Vor Ort; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Business Analyst to join their dynamic team. In this pivotal role, you will collaborate closely with project managers and customers to gather and document project requirements, ensuring successful implementation of tailored solutions. Your analytical skills will shine as you interpret customer data and provide insights to drive business objectives. This position offers a unique opportunity to work in a collaborative environment, contributing to the success of a leading software provider specializing in complex product sales. If you are passionate about delivering exceptional customer service and thrive in a fast-paced setting, this role is perfect for you.

Qualifikationen

• 2+ years of experience in a Business Analyst role.
• Fluency in German and strong analytical skills required.

Aufgaben

• Gather and document project requirements for execution.
• Analyze customer data and provide solutions based on business needs.

Kenntnisse

Business Analysis

Customer Service

Analytical Skills

Communication Skills

Problem-Solving

Technical Aptitude

Project Management

Interpersonal Skills

Ausbildung

Bachelor's degree in a related field

Tools

Microsoft Word

JIRA

Visual Studio

SQL Server Management Studio

Postman

Jobbeschreibung

Company Description

At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens to specialized pumps and valves to grain elevators and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.

Headquartered in Jacksonville, FL, we serve over 20,000+ customers across the globe.

Revalize is a portfolio company of TA Associates.

Job Description

As a Business Analyst, you will be reporting directly to the Implementation Team Manager. In this role, you will work with project managers and customers to gather and document project requirements for project execution. A Business Analyst also responds to ad hoc customer requests, working directly with the customer to provide subject matter expertise and guidance on the project implementation. Business Analysts must manage multiple projects and tasks simultaneously and document troubleshooting steps and problem resolution in a clear and concise manner. Daily activities will include analyzing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives.

What you will do:

• Contribute to the Professional Services team by providing excellent customer service and support
• Review, analyze, and evaluate customer business requirements and solution objectives
• Analyze customer data, interpreting results, and documenting summaries of results and design
• Participate in ongoing implementation team decisions and internal projects
• Write detailed descriptions of the customer’s business needs and steps required to develop or modify applications
• Lead implementation specific activities and conduct meetings with new and existing customers
• Input issues and case data into customer-facing and internal issue tracking applications
• Work with other Professional Services team members to support customer needs
• Communicate with internal Product Development team members for technical support needs

Qualifications

• Bachelor's degree or higher in a related field
• Fluency in German
• 2+ years of experience in a Business Analyst role
• Technical aptitude and ability to quickly learn new software
• Strong experience with Microsoft Word – particularly styles and formatting
• Experience with writing Statements of Work (SOWs)
• Experience in an agile software development environment using JIRA and documenting user stories
• Exceptional interpersonal, presentation, and communication skills
• Strong analytical and technical background
• Must be highly organized and work well under pressure
• Must be able to work independently, as well as under supervision
• Must be willing to accept responsibility and show good judgment, initiative, and resourcefulness
• Must value working in a collaborative environment
• Excellent problem-solving, research and analysis, technical, and leadership skills

Nice to have:

• Knowledge of Visual Studio
• SQL knowledge recommended
• SQL Server Management Studio a plus
• C#, XML, and JSON knowledge a plus
• Tortoise or other GitHub-related tool knowledge is beneficial
• API-related knowledge, including knowledge of Postman or other such tools

All your information will be kept confidential according to EEO guidelines. Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application.