Booking Coordination Specialist

Blue Magnolias; Berlin; Remote; EUR 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Fully remote work

Onboarding & training

Professional tools access

Ongoing education

Continuing training

Supportive team

Zusammenfassung

Blue Magnolias is seeking a detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate will research information, communicate with clients, and manage multiple requests while maintaining high accuracy, in a fully remote setup with onboarding and ongoing education opportunities.

Qualifikationen

• Excellent organization and attention to detail.
• Strong written and verbal communication.
• Customer-focused mindset.
• Good online research skills.
• Comfortable learning web-based systems and platforms.
• Ability to prioritize multiple requests and deadlines.
• Strong problem-solving and follow-up skills.
• Previous customer service, hospitality, booking, or coordination experience is helpful but not required.

Aufgaben

• Communicate with clients to understand their requests and preferences.
• Research accommodations, transportation, activities, and related services.
• Coordinate booking and reservation details.
• Review availability and relevant options.
• Verify names, dates, and other important information for accuracy; provide confirmations and updates.
• Assist with modifications and special requests.
• Maintain accurate booking records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Communicate with service providers as necessary.
• Provide professional client support throughout the process.

Kenntnisse

Organization

Communication

Customer focus

Online research

Web-based systems

Prioritization

Problem solving

Customer service experience

Hospitality experience

Booking coordination experience

Jobbeschreibung

We are looking for an organized and detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate is comfortable researching information, communicating with clients, and managing multiple requests while maintaining a high level of accuracy.

Key Responsibilites

• Communicate with clients to understand their requests and preferences
• Research accommodations, transportation, activities, and related services
• Coordinate booking and reservation details
• Review availability and relevant options
• Verify names, dates, and other important information for accuracy
  Provide clients with confirmations and updates
• Assist with modifications and special requests
• Maintain accurate booking records and documentation
• Follow up on outstanding information and upcoming arrangements
• Communicate with service providers as necessary
• Provide professional client support throughout the process

Qualifications

• Excellent organization and attention to detail
• Strong written and verbal communication
• Customer-focused mindset
• Good online research skills
• Comfortable learning web-based systems and platforms
• Ability to prioritize multiple requests and deadlines.
• Strong problem-solving and follow-up skills
• Previous customer service,
• hospitality,
• booking, or coordination experience is helpful but not required

Position Highlights

• Fully remote work environment
• Comprehensive onboarding and training
• Access to professional tools and resources
• Ongoing education and development
• Continuing training opportunities
• Supportive team environment