Become a Luxury Brand Evaluator in Frankfurt (German Speaking)- Apply Now

CXG; Hessen; On-site; EUR 20,664 - 41,328; Part time

Benefits offered by this job

Flexible assignments

Collaborate with iconic brands

Compensation for evaluations

Job summary

A luxury consulting company is seeking a Luxury Brand Evaluator in Frankfurt. In this role, you will assess customer experiences with iconic luxury brands. Responsibilities include choosing assignments, visiting stores or evaluating online, and providing feedback. No prior experience needed, but a passion for luxury and detail orientation is essential. Enjoy flexible work and competitive compensation for your missions.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Responsibilities

• Choose assignments that align with personal preferences.
• Evaluate customer experiences in luxury stores or online.
• Provide honest feedback through questionnaires.

Skills

Attention to detail

Organizational skills

Customer service understanding

Job description

Overview

Join to apply for the Become a Luxury Brand Evaluator in Frankfurt (German Speaking)- Apply Now role at CXG

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Our Luxury Partners

• Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
• Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

How to Join the CXG Community

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out your details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers