Beauty Coach (18.75hrs/wk)

Groupe Clarins; Deutschland; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading skincare company is looking for a customer service representative in Germany to provide exceptional service, enhance product sales, and ensure customer loyalty. The ideal candidate is passionate about skincare, with strong communication skills and a flexible approach to work hours.

Leistungen

Competitive compensation package

28 days annual leave

Generous employee discount

Potential performance-based bonus

Access to Wellbeing services

Qualifikationen

• Experience in a hands-on beauty or retail role with exceptional customer service skills.
• Excellent communication skills and ability to build relationships quickly.
• Ability to be flexible and work shifts including weekends and evenings.

Aufgaben

• Deliver exceptional customer service and develop skincare conversations.
• Promote brand differentiation and engage customers.
• Attract customers and focus on loyalty.

Kenntnisse

Customer service

Communication

Sales

Jobbeschreibung

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits, and usage.
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand.
• Have the confidence to overcome selling challenges.

You are:

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Pro-active and enjoy exploring new sales opportunities.
• Customer-focused and results-oriented.

You have:

• Experience in a hands-on beauty or retail role with exceptional customer service skills.
• Excellent communication skills and the ability to build relationships quickly.
• Ability to be flexible and work shifts including weekends and evenings.

We have:

• Competitive compensation package.
• 28 days annual leave (inclusive of bank holidays).
• Clarins For You - Our Reward and Benefits Platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance-based bonus.
• Access to a range of Wellbeing services through our Employee Assistance Programme.