BALENCIAGA Sales Advisor Munich

Balenciaga S.A.; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading luxury fashion brand in Munich is seeking a Sales Advisor to enhance the in-store customer experience and drive sales growth. The ideal candidate has previous experience in retail and excellent communication skills. Bilingual abilities, preferably in Mandarin or Russian, are a plus. This position offers a full-time schedule and opportunities for professional development within a thriving global group.

Leistungen

Endless learning and development opportunities

Support for professional growth

Diverse and inclusive workplace

Qualifikationen

• Previous experience in a similar role.
• Experience in face-to-face customer service.
• Ability to adapt to change and work under pressure.

Aufgaben

• Maintain product knowledge and provide excellent customer service.
• Replenish stock and maintain merchandise standards.
• Handle customer complaints and resolve issues.

Kenntnisse

Customer service

Excellent communication

Team orientation

Adaptability

Bilingual (Mandarin or Russian)

Jobbeschreibung

Summary

BALENCIAGA Sales Advisor Munich

About us

Cristóbal Balenciaga founded the House in 1917 in Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga was renowned as a couturier of uncompromising standards, called "the master of us all" by Christian Dior and “The Couturier of the Couturiers” by Gabrielle Chanel. The house is known for its ultra-modern shapes.

While the brand’s identity is rooted in conceptual prêt-à-porter collections, its leather goods, footwear, and accessories are successful worldwide. Iconic products include its handbag collections. Recently, a focus on developing Balenciaga's ready-to-wear collections for men has been highly successful.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

Job Description

We are seeking a Sales Advisor to report to the Store Manager as part of our team in Munich.

Your opportunity

To elevate the in-store customer experience with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth.

How you will contribute

1. Develop and maintain good product knowledge and provide excellent customer service.
2. Understand current products, trends, and collections, and ensure customers are informed and aware.
3. Replenish stock and maintain high standards of merchandise and product presentation.
4. Handle customer complaints, seek assistance when necessary, and ensure issues are resolved satisfactorily.
5. Stay updated on customer requirements and operating procedures.
6. Be aware of daily sales targets and performance; use appropriate sales techniques to meet them.
7. Ensure understanding and adherence to procedures and policies.
8. Maintain personal appearance and presentation in line with company standards.
9. Adhere to security and health and safety regulations.
10. Open and close the store as needed, following security protocols.
11. Perform additional duties within the scope of the Sales Consultant role as necessary.

Who you are

1. Previous experience in a similar role.
2. Experience in a customer service role with face-to-face contact.
3. Ability to adapt to change and work under pressure.
4. Initiative in contact and communication.
5. Motivated to be a team player with a common goal.
6. Excellent communication and interpersonal skills to build and maintain relationships.
7. Strong team orientation and consideration for colleagues.
8. Ability to speak a second language fluently, with Mandarin or Russian highly advantageous.

Why work with us?

This is a fabulous opportunity to join the Balenciaga adventure and contribute to the growth of the business within a thriving global luxury group that offers endless learning and development opportunities.

Balenciaga is committed to your professional development within the House or the Kering group. We empower leaders to create, build, and sustain high-performing teams and guide employees to reach their full potential in a stimulating workplace.

Diversity Commitment

Balenciaga fosters a diverse workforce, believing that diversity in gender, age, nationality, culture, disability, and sexual orientation enriches the workplace and client experience. As an Equal Opportunity Employer, we welcome all applications and select candidates based on competencies and brand alignment. We are committed to your success and will discuss how you can excel in our company during the interview process.

Job Details

• Type: Regular
• Start Date: 2025-09-01
• Schedule: Full time
• Organization: Balenciaga Germany GmbH