The Backup Operational Leader will act as the secondary point of contact for both internal teams and customers in the absence of the Operational Leader. This role is designed to ensure seamless continuity in operations, maintaining project execution standards, and preserving customer relationships. The Backup Operational Leader is responsible for managing work packages, supporting team development, ensuring compliance with safety and performance standards, and maintaining adherence to customer expectations and contractual commitments.
Regarding the customer:
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