Back Office Engineer – Gas Turbine Field Services (m/v/x)

Sulzer; Mannheim; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Global travel opportunities

Collaborative work environment

Professional growth

Job summary

Sulzer is seeking a Field Service Engineer for Heavy Industrial Gas Turbines in Europe. You will provide primary technical support to field engineers, guide maintenance, inspections, overhauls and commissioning, and help shape service delivery across customer sites.

Applicants bring a Master’s in mechanical engineering, strong troubleshooting and planning skills, and fluency in English (German preferred). The role offers global travel and opportunities to advance within a respected engineering

Qualifications

• Master's degree in mechanical engineering or equivalent.
• Experience in troubleshooting and maintenance planning.
• Strong communication skills in English; German preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Acting as the primary technical support resource for Field Service Engineers, providing guidance on maintenance, troubleshooting, inspections, overhauls, and commissioning activities.
• Providing technical expertise for Gas Turbine Maintenance, mechanical off site and on-site engineering direction during maintenance events at customer facilities.
• Evaluating inspection findings and defining repair methods, work scopes and maintenance strategies including risk assessments and method statements.
• Reviewing and approving service reports, engineering drawings, and technical documentation to ensure quality and compliance with Sulzer standards.
• Guiding customers and site teams by resolving technical issues, identifying root causes, and recommending practical engineering solutions.
• Driving continuous improvement of field service processes, maintenance practices, and engineering documentation.

Skills

Troubleshooting

Root cause analysis

Maintenance planning

Engineering drawings

Customer communication

Stakeholder management

English and German

Education

Master's degree in Mechanical Engineering

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About The Role

Join our Sulzer Turbo Services team, part of Sulzer Services, which is one of the world's most advanced independent providers of repair, overhaul, and maintenance within the turbine industry. We provide our customers worldwide with solid, customer-oriented, and flexible support for their Gas Turbines. Come join our proud and highly skilled international crew as a Field Service Engineer for Heavy Industrial Gas Turbines

The role can be based in any European country with a Sulzer presence.

In This Role You Will Be Accountable For

• Acting as the primary technical support resource for Field Service Engineers, providing guidance on maintenance, troubleshooting, inspections, overhauls, and commissioning activities.
• Providing technical expertise for Gas Turbine Maintenance, mechanical off site and on-site engineering direction during maintenance events (inspections, revisions, commissioning) of customer owned Power Generation Facilities utilizing Gas Turbines manufactured by Siemens (V94.2 and V94.3A), Ansaldo (AE94.2 and AE94.3A), Alstom (GT11/13D, GT13E2).
• Evaluating inspection findings and defining repair methods, work scopes and maintenance strategies including risk assessments and method statements.
• Reviewing and approving service reports, engineering drawings, and technical documentation to ensure quality and compliance with Sulzer quality standards.
• Guiding customers and site teams by resolving technical issues, identifying root causes, and recommending practical engineering solutions.
• Driving continuous improvement of field service processes, maintenance practices, and engineering documentation.

To Succeed In This Role, You Will Need

• Holistic knowledge of Gas Turbines operating principles and functionalities including their related main auxiliary systems.
• Experience in troubleshooting, root cause analysis, maintenance planning, and technical problem-solving.
• Master’s degree in mechanical engineering or equivalent work experience.
• Ability to work independently and provide sound technical decisions with minimal supervision.
• Experience interpreting engineering drawings, P&IDs, technical specifications, and maintenance procedures.
• Strong customer-facing, communication, and stakeholder management skills.
• Proactive, flexible, and solution-oriented mindset with excellent English (and if possible, also German please) communication skills.
• Provide occasional onsite marvels when required.

What we offer you

• Chance to make a significant impact and drive the global strategy across the marketing structure.
• Collaborative and supportive work environment with a focus on innovation and excellence.
• Exciting opportunities for professional growth and advancement in a dynamic and evolving industry.
• Significant opportunities for global travel.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.