Back Office Engineer – Gas Turbine Field Services (m/v/x)

Sulzer; Bruchsal; Remote; EUR 70,000 - 110,000; Full time

Job summary

Sulzer is seeking a Field Service Engineer for Heavy Industrial Gas Turbines. The role supports our Sulzer Turbo Services team, providing technical leadership to field service engineers across maintenance, inspections, and commissioning on customer sites worldwide.

The position emphasizes independent decision-making, strong problem-solving, and clear communication with customers and teams. This role offers extensive travel across Europe and opportunities to contribute to global maintenance

Qualifications

• Master’s degree in mechanical engineering or equivalent experience.
• Ability to work independently and make technical decisions with minimal supervision.
• Experience interpreting engineering drawings, P&IDs, technical specifications, and maintenance procedures.
• Holistic knowledge of Gas Turbines operating principles and related auxiliary systems.
• Strong customer-facing and stakeholder management skills.
• English communication, and German desirable.

Responsibilities

• Act as the primary technical support resource for Field Service Engineers, guiding maintenance and commissioning activities.
• Provide technical expertise for Gas Turbine maintenance and on-site engineering direction during maintenance events.
• Evaluate inspection findings and define repair methods, scopes, and maintenance strategies with risk assessments.
• Review and approve service reports, drawings, and documentation to ensure Sulzer quality standards.
• Guide customers and site teams by resolving technical issues and recommending engineering solutions.
• Drive continuous improvement of field service processes and documentation.

Skills

Gas turbine knowledge

Troubleshooting

Root cause analysis

Maintenance planning

Technical problem-solving

Customer-facing

English communication

German communication (desirable)

Education

Master’s degree in mechanical engineering

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About The Role

Join our Sulzer Turbo Services team, part of Sulzer Services, which is one of the world's most advanced independent providers of repair, overhaul, and maintenance within the turbine industry. We provide our customers worldwide with solid, customer-oriented, and flexible support for their Gas Turbines. Come join our proud and highly skilled international crew as a Field Service Engineer for Heavy Industrial Gas Turbines

The role can be based in any European country with a Sulzer presence.

In This Role You Will Be Accountable For

• Acting as the primary technical support resource for Field Service Engineers, providing guidance on maintenance, troubleshooting, inspections, overhauls, and commissioning activities.
• Providing technical expertise for Gas Turbine Maintenance, mechanical off site and on-site engineering direction during maintenance events (inspections, revisions, commissioning) of customer owned Power Generation Facilities utilizing Gas Turbines manufactured by Siemens (V94.2 and V94.3A), Ansaldo (AE94.2 and AE94.3A), Alstom (GT11/13D, GT13E2).
• Evaluating inspection findings and defining repair methods, work scopes and maintenance strategies including risk assessments and method statements.
• Reviewing and approving service reports, engineering drawings, and technical documentation to ensure quality and compliance with Sulzer quality standards.
• Guiding customers and site teams by resolving technical issues, identifying root causes, and recommending practical engineering solutions.
• Driving continuous improvement of field service processes, maintenance practices, and engineering documentation.

To Succeed In This Role, You Will Need

• Holistic knowledge of Gas Turbines operating principles and functionalities including their related main auxiliary systems.
• Experience in troubleshooting, root cause analysis, maintenance planning, and technical problem-solving.
• Master’s degree in mechanical engineering or equivalent work experience.
• Ability to work independently and provide sound technical decisions with minimal supervision.
• Experience interpreting engineering drawings, P&IDs, technical specifications, and maintenance procedures.
• Strong customer-facing, communication, and stakeholder management skills.
• Proactive, flexible, and solution-oriented mindset with excellent English (and if possible, also German please) communication skills.
• Provide occasional onsite marvels when required.

What we offer you

• Chance to make a significant impact and drive the global strategy across the marketing structure.
• Collaborative and supportive work environment with a focus on innovation and excellence.
• Exciting opportunities for professional growth and advancement in a dynamic and evolving industry.
• Significant opportunities for global travel.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.