Back Office Agent with Bulgarian (m/f/d)

TELUS International; Mülheim an der Ruhr; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global customer service company seeks a Back Office Support specialist fluent in Bulgarian and English. This role involves providing online support and ensuring quality standards. Candidates must be willing to relocate to Germany and work flexible shifts. The company offers a competitive salary of €14.4 per hour, relocation assistance, and a dynamic multicultural environment.

Leistungen

Relocation program for accommodation and transfer

Attractive salary and fully paid training period

Bonuses for weekend and night shifts

Modern workspaces and positive work environment

Leisure areas and activities like yoga

Regular fruit deliveries and free drinks

Employee referral bonus programs

Qualifikationen

• Must be willing to move to Germany as soon as possible.
• Availability to work on a 24/7 shift system.

Aufgaben

• Provide back office support only.
• Achieve and ensure quality standards.
• Provide online support for specific cases.

Kenntnisse

Fluent written and spoken communication in Bulgarian

Fluent written and spoken communication in English

Strengths in efficiency

Strengths in accuracy

Empathy

Flexibility

Goal-oriented work approach

Ausbildung

Valid working permit for Germany / EU citizenship

Jobbeschreibung

Social network you want to login/join with:

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Client:

TELUS International

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a64a2c9c49b0

Job Views:

2

Posted:

09.08.2025

Expiry Date:

23.09.2025

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Job Description:

Back Office Support with Bulgarian (m/f/d)

Overview of tasks:

• Back office support only
• Provide online support for specific cases
• Achieving and ensuring the quality standards

What we expect:

• Fluent written and spoken communication skills in Bulgarian and English are essential
• Willing to move to Germany as soon as possible
• Valid working permit for Germany / EU citizenship
• Strengths in efficiency, accuracy and empathy
• Goal-oriented work approach and flexibility
• Availability to work on a 24/7 shift system

What we offer:

• Our relocation program enables you to start quickly and supports you with accommodation and transfer
• Attractive salary: 14.4 Euro per hour and fully paid training period
• Appealing bonuses for weekend and night shifts
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces at the city center of Essen
• Positive international working environment; Fun Floor with PlayStation, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Regular fruit deliveries for a healthy lifestyle and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Join our team and apply now!

Our recruiting team will gladly answer all your questions at [phone]. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.