Back Office Agent with Bulgarian (m/f/d)

TELUS International; Duisburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company in Duisburg seeks a Back Office Agent who is fluent in Bulgarian and English. The role involves providing online support, ensuring quality standards, and working on a 24/7 shift system. Join a multicultural team with attractive perks and a supportive relocation program.

Leistungen

Relocation support with accommodation

Attractive salary and bonuses for shifts

Dynamic and multicultural team

Modern workspaces

Positive international environment

Regular fruit deliveries and free drinks

Employee referral bonus programs

Qualifikationen

• Fluent written and spoken communication skills in Bulgarian and English.
• Valid working permit for Germany / EU citizenship.
• Availability to work on a 24/7 shift system.

Aufgaben

• Provide back office support for specific cases.
• Achieving and ensuring the quality standards.

Kenntnisse

Fluent communication in Bulgarian

Fluent communication in English

Efficiency

Accuracy

Empathy

Flexibility

Jobbeschreibung

Social network you want to login/join with:

Back Office Agent with Bulgarian (m/f/d), Duisburg

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Client:

TELUS International

Location:

Duisburg, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a0b2a49420dd

Job Views:

2

Posted:

15.06.2025

Expiry Date:

30.07.2025

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Job Description:

Back Office Support with Bulgarian (m/f/d)

Overview of tasks:

• Back office support only
• Provide online support for specific cases
• Achieving and ensuring the quality standards

What we expect:

• Fluent written and spoken communication skills in Bulgarian and English are essential
• Willing to move to Germany as soon as possible
• Valid working permit for Germany / EU citizenship
• Strengths in efficiency, accuracy and empathy
• Goal-oriented work approach and flexibility
• Availability to work on a 24/7 shift system

What we offer:

• Our relocation program enables you to start quickly and supports you with accommodation and transfer
• Attractive salary: 14.4 Euro per hour and fully paid training period
• Appealing bonuses for weekend and night shifts
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces at the city center of Essen
• Positive international working environment; Fun Floor with PlayStation, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Regular fruit deliveries for a healthy lifestyle and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Join our team and apply now!

Our recruiting team will gladly answer all your questions at [phone]. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.