B2B2C Marketing Manager (Global)

AMBOSS GmbH; Berlin; Hybrid; EUR 75,000 - 95,000; Full time

Benefits offered by this job

Rest & Time Off (30 paid vacation days

Food & Office Comfort (Berlin HQ)

Health, Fitness & Mobility

Job summary

AMBOSS GmbH in Berlin is seeking an experienced marketer to drive our global growth. You will sit between B2B Sales/Regional teams and consumer marketing, with a focus on adoption and engagement of institutional licenses for medical schools and hospitals.

You will build automated CRM flows for onboarding, activation and re-engagement, tailor messaging by audience and institution type, and help renewals. You’ll also create onboarding kits and CMS content to support rollouts and ongoing usage.

Qualifications

• 3-4+ years of experience in B2B, B2B2C, SAAS, or edtech marketing.
• Hands-on experience with CRM/marketing automation tools.
• Strong ownership and accountability in a fast-paced, cross-functional environment.
• Detail-oriented ownership of content quality across CMS, CRM, and collateral.
• Data-driven decision-making, even with imperfect or limited data sets.

Responsibilities

• Own the end-user journey from license granted to actively using AMBOSS, including onboarding, activation, and ongoing engagement for students and physicians on institutional licenses.
• Build and maintain automated CRM flows for onboarding, feature announcements, and re-engagement, tailored by audience (students vs. physicians) and institution type.
• Support institutional renewals by identifying low-usage accounts and running targeted engagement campaigns, in close coordination with Sales and Account/Regional Managers.
• Create and maintain institution-facing collateral (onboarding kits, flyers, one-pagers, usage summaries) that Sales and Regional teams use to support rollouts and renewals.
• Own and optimize CMS content and landing pages for institutional end users, including license activation and sign-up flows.
• Partner with institutions on local activation, such as campus ambassador programs, webinars, and events.

Skills

B2B/B2C/SAAS/edtech marketing

CRM/marketing automation

ownership & accountability

CMS/CRM content quality

data-driven decisions

stakeholder management

Job description

Location: Berlin (hybrid)

Hi, we are AMBOSS, and we are looking for an experienced marketer to drive our growth globally.

ABOUT AMBOSS

AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2012 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, Cagliari and Cape Town.

Want to learn more about our culture? Watch our video https://www.youtube.com/watch?v=gTPDn5XpeJg to explore what makes us unique.

WHY CAN THIS POSITION BE EXCITING FOR YOU?

Many of our students and clinicians access AMBOSS through an institutional license from their medical school or hospital. In this role, you'll own the marketing that turns those license holders into active, engaged AMBOSS users and, ultimately, advocates. You'll sit between our B2B Sales/Regional teams and our consumer marketing teams, with a clear focus on adoption and engagement of institutional customers.

A license only creates value once someone opens AMBOSS, finds the answer they need before an exam or at the bedside, and comes back the next day. You'll make that first step easy and help it become a habit. Your work shows up in how many students and physicians actually use AMBOSS, in how confident our Sales and Regional teams feel going into renewals, and in how many future doctors make better decisions for their patients. You'll build initiatives that work globally and still feel local to each campus and hospital. If you enjoy seeing a direct line from a campaign to real usage, this role gives you plenty of room to build.

YOU WILL:

• Own the end-user journey from "license granted" to "actively using AMBOSS," including onboarding, activation, and ongoing engagement for students and physicians on institutional licenses.
• Build and maintain automated CRM flows for onboarding, feature announcements, and re-engagement, tailored by audience (students vs. physicians) and institution type.
• Support institutional renewals by identifying low-usage accounts and running targeted engagement campaigns, in close coordination with Sales and Account/Regional Managers.
• Create and maintain institution-facing collateral (onboarding kits, flyers, one-pagers, usage summaries) that Sales and Regional teams use to support rollouts and renewals.
• Own and optimize CMS content and landing pages for institutional end users, including license activation and sign-up flows.
• Partner with institutions on local activation, such as campus ambassador programs, webinars, and events.

YOU BRING:

• 3-4+ years of experience in B2B, B2B2C, SAAS, or edtech marketing
• Hands-on experience with CRM/marketing automation tools
• Strong ownership and accountability in a fast-paced, cross-functional environment
• Detail-oriented ownership of content quality across CMS, CRM, and collateral
• Data-driven decision-making, even with imperfect or limited data sets
• Proactive in spotting activation/usage gaps and proposing fixes, not just reporting metrics
• Excellent stakeholder management across global/local and marketing/sales teams

BENEFITS:

• Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more)
• Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town)
• Health, Fitness & Mobility (Urban Sports Club - M plan, Fitbit Versa 3, Deutschland Ticket…)

Check out the full list of benefits below: https://go.amboss.com/the-amboss-prescription-de https://go.amboss.com/the-amboss-prescription-de

We believe that diversity is a powerful driver of innovation and progress. That's why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care

Even if you don't meet every single point in the job description, we still encourage you to apply. We'd love to hear from you!

AMBOSS operates across multiple international markets and diverse verticals. If this specific role doesn't feel like the perfect match, we encourage you to browse our other open positions in Marketing and beyond to find where you can make the biggest impact.