AV/VTC Technician

CACI International Inc; Stuttgart; Vor Ort; EUR 57.000 - 122.000; Vollzeit

Zusammenfassung

A leading defense technology company in Stuttgart seeks an experienced AV / VTC Technician to support the DoD’s AV/VTC ecosystem. This role requires a TS/SCI clearance and extensive technical skills. Responsibilities include system support, customer service, and maintaining AV/VTC equipment. Competitive salary and comprehensive benefits are offered.

Leistungen

Healthcare

Wellness benefits

Retirement plans

Flexible time off

Continuing education support

Qualifikationen

• Currently hold an adjudicated TS / SCI clearance.
• 5+ years of specialized experience or relevant certification.
• Experience working with and supporting Cisco Routers and Switches.

Aufgaben

• Support AV / VTC ecosystem and equipment.
• Ensure system availability and perform preventative maintenance.
• Communicate clearly and coordinate in dynamic environments.

Kenntnisse

Technical writing

Team collaboration

Customer support

Network maintenance

Problem-solving

Ausbildung

BA / BS in relevant field

CCNA – Video (Collaboration)

IAT Level II or greater

Tools

MS Office

MS Project

SolarWinds

SharePoint

Excel

Jobbeschreibung

AV / VTC TechnicianJob Category : Information TechnologyTime Type : Full timeMinimum Clearance Required to Start : TS / SCIEmployee Type : Regular-Long Term AssignmentPercentage of Travel Required : Up to 10%Type of Travel : Local

The Opportunity :

CACI has an excellent opportunity for an experienced, self-directed, Audio Video (AV) / Video Teleconferencing (VTC) Technician. This position is in support of a Department of Defense (DoD) organization, US AFRICOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.

Responsibilities :

• The AV / VTC Technician will be responsible for performing actions in support of USAFRICOM’s AV / VTC ecosystem. Specifically :
• Support all equipment leveraged in the delivery of VTC services. This equipment will include route / switch devices, firewalls, UPS’s, encryption devices, etc.
• Ensure system availability outside of approved maintenance windows.
• Apply system and network hardening actions as directed.
• Perform remote and direct customer support for all VTC related issues.
• Perform preventative maintenance and work to detect faults before they escalate to user impacting events. Maintain software and firmware on VTC devices to ensure optimal performance and compatibility. Create and update user, and admin, facing standard operating procedure documentation for complex configurations and actions. Leverage SolarWinds and other monitoring tools to improve quality of service, identify faults, and restore VTC service outages.
• The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client manager.

Qualifications :

Currently hold an adjudicated TS / SCI clearance and be able to maintain

CCNA – Video (Collaboration)

BA / BS + 5 years recent specialized or AA / AS + 9 years recent specialized or a major cert + 9 years recent specialized or 13 years of recent specialized experience TESA Eligibility

IAT Level II or greater (Security + / CASP / etc)

Proficient use of project related software applications : MS Office, MS Project, SharePoint, Excel, etc.

Strong technical writing, documentation, presentation and organizational skills

ITIL v3 – Foundation

Adaptable to changing circumstances and operational needs

Understanding of Department of Defense Military standards

Experience working with and supporting Cisco Routers and Switches

What You Can Expect :

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more.

The proposed salary range for this position is :

67,800 - 142,200 USD