AV/VTC Technician

CACI International Inc.; Stuttgart; Vor Ort; USD 61.000 - 130.000; Vollzeit

Zusammenfassung

CACI International Inc. is seeking an experienced AV/VTC Technician to support a Department of Defense organization in Stuttgart, Germany. The role involves maintaining and supporting AV/VTC ecosystems, ensuring system availability, and delivering customer support. Candidates must have a TS/SCI clearance and relevant technical skills, as well as a strong ability to communicate effectively in a fast-paced environment.

Leistungen

Comprehensive healthcare

Financial and retirement benefits

Continuing education opportunities

Flexible work-life balance

Qualifikationen

• Currently hold an adjudicated TS/SCI clearance.
• CCNA – Video (Collaboration) required.
• IAT Level II or greater (Security +/CASP/etc) required.

Aufgaben

• Support all equipment leveraged in AV/VTC service delivery.
• Perform preventative maintenance and customer support for VTC issues.
• Use monitoring tools like SolarWinds to ensure optimal service performance.

Kenntnisse

Technical writing

Documentation

Presentation skills

Organizational skills

Ausbildung

BA/BS + 5 years recent specialized experience

AA/AS + 9 years recent specialized experience

Major certification + 9 years recent specialized experience

13 years of recent specialized experience

Tools

MS Office

MS Project

SharePoint

Excel

Jobbeschreibung

Job Profile:

Audio Visual Service T3

JR Type:

Conditional

Job Category:

Information Technology

Minimum Clearance Required to Start:

TS/SCI

Percentage of Travel Required:

Up to 10%

Type of Travel:

Local, Outside Continental US

Program/Opportunity Name:

Program | Elite

Referral Bonus Plan:

$3,000* * *

Job Description:

The Opportunity:

CACI has an excellent opportunity for an experienced, self-directed, Audio Video (AV) / Video Teleconferencing (VTC) Technician. This position is in support of a Department of Defense (DoD) organization, US AFRICOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.

Responsibilities:

• The AV/VTC Technician will be responsible for performing actions in support of USAFRICOM’s AV/VTC ecosystem. Specifically:
• Support all equipment leveraged in the delivery of VTC services. This equipment will include route/switch devices, firewalls, UPS’s, encryption devices, etc.
• Ensure system availability outside of approved maintenance windows.
• Apply system and network hardening actions as directed.
• Perform remote and direct customer support for all VTC related issues.
• Perform preventative maintenance and work to detect faults before they escalate to user impacting events. Maintain software and firmware on VTC devices to ensure optimal performance and compatibility. Create and update user, and admin, facing standard operating procedure documentation for complex configurations and actions. Leverage SolarWinds and other monitoring tools to improve quality of service, identify faults, and restore VTC service outages.
• The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client manager.

Qualifications:

Required:

• Currently hold an adjudicated TS/SCI clearance and be able to maintain
• CCNA – Video (Collaboration)
• BA/BS + 5 years recent specialized or AA/AS + 9 years recent specialized or a major cert + 9 years recent specialized or 13 years of recent specialized experience TESA Eligibility
• IAT Level II or greater (Security +/CASP/etc)
• Proficient use of project related software applications: MS Office, MS Project, SharePoint, Excel, etc.
• Strong technical writing, documentation, presentation and organizational skills

Desired:
ITIL v3 – Foundation

• Adaptable to changing circumstances and operational needs
• Understanding of Department of Defense Military standards
• Experience working with and supporting Cisco Routers and Switches

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn morehere.

The proposed salary range for this position is:

$61,600 - 129,300 USD

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.