AV IT Engineer I

Dartmouth College; Hannover; Hybrid; USD 85.000 - 107.000; Vollzeit

Zusammenfassung

Join a forward-thinking institution as an AV IT Engineer I, where your expertise will enhance the educational experience through innovative audiovisual solutions. In this dynamic role, you will implement and maintain cutting-edge AV systems, collaborate with campus partners, and provide essential support to ensure seamless integration of technology in teaching and learning environments. This position not only offers a competitive salary but also a hybrid work schedule, allowing you to balance remote and on-site work effectively. If you're passionate about technology and education, this is your chance to make a meaningful impact.

Leistungen

Hybrid work schedule

Competitive salary

Supportive team environment

Career growth opportunities

Qualifikationen

• 1-3 years of experience in AV systems and support.
• Knowledge of AV control systems and troubleshooting skills.

Aufgaben

• Implement and maintain AV solutions for teaching and learning.
• Provide Tier 2 support for AV systems ensuring seamless user experiences.

Kenntnisse

AV Control Systems

Troubleshooting

AV Programming

Network Integration

Communication Skills

Ausbildung

Associate's Degree

Tools

Crestron

Extron

AutoCAD

Jobbeschreibung

Position Information

M-F, 8a-5p
This position offers a hybrid opportunity to work both remotely and onsite and therefore requires that the incumbent reside within a commutable distance to Hanover, NH.

Hanover, NH
37 Dewey Field Rd rm 10

The AV Engineer I implements and maintains audiovisual IT solutions that enhance teaching, learning, and collaboration across Dartmouth. The AV Engineer I works closely with clients and campus partners to deliver AV solutions that support Dartmouth's mission. The AV Engineer I provides technical expertise, support skills, and engineering knowledge to ensure effective and efficient delivery of AV IT solutions.

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Posting date	12/05/2024
Closing date
Open Until Filled	Yes
Position Number	1127612
Position Title	AV IT Engineer I
Hiring Range Minimum	$85,600
Hiring Range Maximum	$107,000
Union Type	Not a Union Position
SEIU Level	Not an SEIU Position
FLSA Status	Exempt
Employment Category	Regular Full Time
Scheduled Months per Year	12
Scheduled Hours per Week	40
Schedule
Location of Position
Remote Work Eligibility?	Hybrid
Is this a term position?	No
If yes, length of term in months.	NA
Is this a grant funded position?	No
Position Purpose
Description	AV IT Engineer I - Join the Future of Audiovisual Innovation at Dartmouth College Are you passionate about technology that transforms education? Do you love working hands-on with cutting-edge audiovisual systems? Dartmouth College invites you to bring your expertise to our AV Design & Engineering Team as an AV IT Engineer I-a role where your work will directly enhance teaching, learning, and collaboration across our vibrant academic community. What You'll Do In this dynamic role, you'll: Bring ideas to life by implementing and maintaining innovative AV solutions tailored to Dartmouth's mission. Solve problems in real time with Tier 2 support for AV systems, ensuring seamless user experiences. Build and integrate systems by programming AV control systems like Crestron and Extron for intuitive, high-performance functionality. Collaborate with experts-from campus partners to tech teams-designing and delivering AV solutions that set new standards of excellence. Stay ahead of the curve by developing expertise in the latest AV technologies, sharing knowledge, and mentoring teammates. What We're Looking For A problem solver with an Associate's degree and 1-3 years of experience (or equivalent). Knowledge of AV systems (control systems, displays, video conferencing solutions) and a knack for troubleshooting. Tech-savvy with experience in AV programming, network integration, and computer-aided design tools (like AutoCAD). A team player who thrives on collaboration and brings excellent communication skills. Physical readiness to tackle installations-think climbing ladders, navigating tight spaces, and lifting up to 50 lbs. Bonus Points for: Experience in academic settings or advanced certifications like AVIXA CTS, CTS-D, or CTS-I. A passion for staying ahead of trends in AV and educational technologies like active learning spaces and collaboration tools. Skills in audio DSP systems and programming languages-your tech toolbox is a major asset here! Why Dartmouth? At Dartmouth, you won't just build AV systems-you'll build experiences. Your work will shape the way faculty and students connect, collaborate, and innovate. Plus, you'll enjoy: A hybrid work schedule with a competitive salary range. A supportive, forward-thinking team that values your ideas and expertise. Opportunities to grow your career in a world-class academic setting. Ready to Make an Impact? If you're excited to bring your technical skills to a role that truly makes a difference, we'd love to hear from you. Apply now and be part of a team transforming education through technology.
Required Qualifications - Education and Yrs Exp	Associates plus 2-3 years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities	Associate's degree with 1-3 or more years of relevant work experience or the equivalent combination of education and experience. In-depth knowledge of audiovisual technologies, including AV control systems, projectors, displays, audio systems, and video conferencing solutions. Experience in AV control system programming (e.g., Crestron) and network integration. Proficiency in IT networks. Familiarity with computer-aided design programs (e.g., AutoCAD). Knowledge of scripting languages. Ability to adapt to changing technology landscapes and stay updated on industry trends. Familiarity with AV project phases and timelines. Experience with endpoint management concepts and tools. Physical capability to lift at least 50 lbs., climb ladders, navigate tight spaces, and use power tools. Strong communication skills for effective collaboration with faculty, staff, technical teams, and clients, as well as problem-solving and troubleshooting abilities for integrated AV systems.
Preferred Qualifications	Experience working in an Academic environment. Familiarity with educational technology trends, such as active learning spaces, flipped classrooms, and online collaboration tools. Advanced AV manufacturer and industry certifications (e.g., QSC Level II, Dante Level III, AVIXA CTS, CTS-D, or CTS-I, etc.). Advanced Audio DSP knowledge and skills. Familiarity with software development lifecycles. Experience programming in one or more languages. Familiarity with ITSM (Information Technology Service Management) tools and methodologies.
Department Contact for Recruitment Inquiries	Jonathan Kulp
Department Contact Phone Number	603.646.6110
Department Contact for Cover Letter and Title	Maureen Hennigan
Department Contact's Phone Number	603.646.6946
Equal Opportunity Employer
Background Check
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?	Yes
Special Instructions to Applicants
Additional Instructions
Quick Link	https://searchjobs.dartmouth.edu/postings/76893

Key Accountabilities

Description

Service and Support Management Consults with clients to understand AV needs and advise on AV usage. Provides Tier 2 support according to service level agreements. Maintains systems, equipment, and firmware updates proactively. Supports and improves AV system monitoring, alerts, and automations. Contributes to the development and improvement of AV standards, guidelines, processes, and best practices. Develops and maintains AV IT knowledge materials. Collaborates with campus partners to ensure efficient and effective AV IT operations. Mentors and trains Integration Technicians and AV support consultants on AV IT systems and solutions. Continuously develops knowledge about emerging trends and technologies in AV IT.

Percentage Of Time

40

Description

Integration and Inventory Oversees the installation and setup of AV systems, ensuring proper functionality, performance, and alignment with design standards. Programs and configures AV control systems to provide intuitive user interfaces and seamless operation. Conducts thorough testing and quality assurance checks to identify and address technical issues before deployment. Works with AV D&E team to identify equipment, ensure appropriate inventory levels, and manage all inventory in compliance with Dartmouth policy.

Percentage Of Time

30

Description

Design and Engineering Engineers AV systems in alignment with Dartmouth strategy and designs, providing expertise to campus partners and clients. Develops detailed AV system designs, schematics, and technical documentation, ensuring compliance with Dartmouth design standards. Independently implements AV systems at scale, using endpoint management tools to support AV computers and devices. Administers Dartmouth AV IT solutions and collaborates with network teams to ensure security and optimal performance. Works with the engineering lead to test, innovate, and align Dartmouth AV solutions with the overall strategy.

Percentage Of Time

15

Description	Training and Development Mentors and trains Integration Technicians and AV support consultants on AV IT systems and solutions. Continuously develops knowledge about emerging trends and technologies in AV IT.
Percentage Of Time	10

Other duties as assigned

Description
Percentage Of Time	5

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--	Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--	Performs other duties as assigned.