Audio Visual Technician

Astreya; Hamburg; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A technology services company is looking for an AV Technician II in Hamburg, Germany. The role involves installing and supporting audiovisual equipment and ensuring high-profile events run smoothly. Candidates should have 2 to 5 years of relevant experience, excellent problem-solving abilities, and strong customer service skills. Flexibility for shifts and travel is required.

Qualifikationen

• 2 to 5 years of related experience or equivalent education and experience.
• Valid driver’s license with a safe driving record.
• Ability to troubleshoot issues proactively.

Aufgaben

• Participate in the installation of AV equipment and displays.
• Perform installation of structured cabling.
• Engage in troubleshooting and problem solving during installations.

Kenntnisse

Problem-solving skills

Excellent communication skills

Customer service skills

AV equipment installation

Wiring and termination techniques

Ausbildung

High school diploma or GED

Tools

Crestron control systems

Audio video conferencing equipment

Jobbeschreibung

The AV Technician II will join our expanding team onsite with one of our global clients. The hire will have the opportunity to work with some of the most innovative technologies in the world. The AV Technician II will provide support for corporate AV / VC environments, analyzing problems quickly and confidently using technical diagnostic skills to resolve issues. Responsibilities include supporting high-profile events, managing audio, video, conferencing technology, projects, maintenance, and support. Travel to various client offices may be required.

Scope :

• Works on moderately difficult assignments, requiring judgment in resolving issues
• Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities :

• Participate in the installation of AV equipment and displays, including audio and video conferencing equipment, distributed audio, digital signage, control systems, and presentation systems
• Perform installation of structured cabling, including pulling, terminating, and testing Cat5e/6, video, RGB, HDMI, DVI, and audio cables
• Ensure SLAs and daily deliverables are met, including ticket updates
• Upload Crestron control programs to control processors and collaborate with remote program teams on control system certification
• Assist with inventory management, including weekly/monthly stock levels, returning products (RMA), and addressing inventory DOA issues
• Follow all client policies, standards, and safety guidelines
• Engage in troubleshooting and problem solving during installations
• Perform equipment setups, breakdowns, and troubleshoot issues during events
• Conduct pre-event checks as required
• Liaise with cross-functional teams and users before and during events
• Interface with end users and vendors to address requests and requirements
• Identify and resolve issues impacting client conference rooms
• Perform other duties as assigned

Required Qualifications / Skills :

• High school diploma or GED, with 2 to 5 years of related experience or equivalent education and experience
• Build productive relationships internally and externally
• Exercise judgment within established procedures to determine appropriate actions
• Work independently with strong problem-solving skills
• Proficient in wiring, termination, and installation techniques of AV equipment
• Excellent communication and customer service skills
• Ability to interpret architectural, electrical, structural, and AV system drawings
• Flexible to work day, evening, or weekend shifts and travel as needed
• Valid driver’s license with a safe driving record

Preferred Qualifications :

• Relevant certifications

Physical Demands & Work Environment :

• Able to sit, stand, stoop, and bend for extended periods
• Dexterity to operate computers, power tools, and office equipment
• Ability to climb ladders, scaffolding, or operate lifts
• Ability to drive and operate a vehicle safely
• Capable of lifting up to 15 pounds regularly and up to 50 pounds occasionally
• Prolonged sitting or standing may be required
• Ability to move within an office environment and communicate effectively