Associate Solutions Engineer

TeamViewer; Berlin; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Onsite onboarding at HQ

Competitive compensation and bonus

Company pension top-up

Public transport friendly offices

Hybrid and flexible work time

Work From Abroad Program (up to 40)

Gym partnerships

Corporate Benefits access

Team events

Open door policy

Job summary

TeamViewer, a leader in digital workplace solutions, is seeking a Technical Pre-Sales Associate in Berlin. You will own deep expertise in IT and DEX portfolios, deliver demos, and align solutions to customer needs across technical and business audiences.

You will lead discovery, design customized TeamViewer solutions, develop proposals and SOWs, and collaborate with Sales, Product, Engineering, and Customer Success. Travel up to 30% may be required.

Qualifications

• Bachelor's degree or equivalent experience in CS/IS.
• 1–2 years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX).
• Experience with SaaS tools (RMM, ITSM, Asset Management, Observability).
• Hands-on experience with APIs, scripting, cloud, virtualization, and security.
• Ability to engage C-level stakeholders and translate concepts to business value.
• Strong communication, presentation, and documentation skills.
• Willingness to travel up to 30%.

Responsibilities

• Own deep expertise in TeamViewer's IT and DEX portfolio.
• Deliver tailored demos, workshops, and webinars aligned to customer needs.
• Communicate technical and business value to both technical and non-technical audiences.
• Lead discovery to understand customer challenges and objectives.
• Design and present customized solutions leveraging TeamViewer capabilities.
• Develop proposals, SOWs, and technical documentation.
• Lead POV/POC and pilot engagements, providing hands-on guidance.
• Analyze results and deliver actionable recommendations.
• Partner with Sales throughout the sales cycle, including RFx responses.
• Collaborate cross-functionally with Product, Engineering, and Customer Success.
• Stay current on industry trends and contribute feedback to product innovation.

Skills

Stakeholder engagement

Communication skills

Presentation skills

Documentation skills

Travel readiness

Education

Bachelor's degree in Computer Science / Information Systems or equivalent

Tools

APIs

Scripting

Cloud

Virtualization

Security

RMM

ITSM

Asset Management

Observability

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology- enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Own deep expertise in TeamViewer's IT and DEX portfolio
• Deliver tailored demos, workshops, and webinars aligned to customer needs
• Communicate technical and business value to both technical and non-technical audiences
• Lead discovery to understand customer challenges and objectives
• Design and present customized solutions leveraging TeamViewer capabilities
• Develop proposals, SOWs, and technical documentation
• Lead POV/POC and pilot engagements, providing hands-on guidance
• Analyze results and deliver actionable recommendations
• Partner with Sales throughout the sales cycle, including RFx responses
• Collaborate cross-functionally with Product, Engineering, and Customer Success
• Stay current on industry trends and contribute feedback to product innovation

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience
• 1-2 years in technical pre-sales, solutions engineering, or enterprise IT consulting
• Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX)
• Experience with SaaS tools (RMM, ITSM, Asset Management, Observability)
• Hands-on experience with APIs, scripting, cloud, virtualization, and security
• Proven ability to engage C-level stakeholders and translate technical concepts into business value
• Strong communication, presentation, and documentation skills
• Willingness to travel up to 30%

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike (Germany only)
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.