(Associate) Client Relationship Manager

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

As an Associate Client Relationship Manager you will maintain and grow revenue streams from both existing client accounts as well as from prospects / new logo. You will be developing (up and cross sell) and maintaining relationships within the client and leveraging Korn Ferry internal resources to ensure maximum revenues are generated over the longer term.

The Associate CRM will work for mid-sized to lager (inter)national client accounts/prospects and will also build the Korn Ferry profile and reputation and demonstrates leadership qualities across the team.

The sales will often be for solutions that are integrated (cross-category e.g., Total Rewards & Organization Strategy) or meet a variety of business challenges. To achieve this, cultivating relationships, identifying opportunities, and key account management and business development skills are critical.

Key Responsibilities:

• Develops sales plans to achieve personal sales targets through new business development in larger organizations that require proven client relationship skills.
• Responsible for end-to-end account planning including research and internal coordination across Korn Ferry.
• Maintain and expand long term relationships to identify and introduce a diverse range of Korn Ferry products and services. Offering value to clients (trusted advisor) in complex buying situations.
• Able to develop, present and propose non-standard client solutions
• Has a deep knowledge of Korn Ferry's products within a primary domain and a working knowledge across the full range of our offering, building an understanding of Korn Ferry's consulting capabilities. Primarily focused on Total Rewards and Organizational Strategy. The latter includes our Work & Career Architecture solutions.
• Will have high levels of organizational awareness and a broad network of contacts in other parts of Korn Ferry
• Seeks to find ways to add value above and beyond the specific day-to-day jobs to be done.
• Responsible for developing sales growth in a specific sector

Education, experience, and other qualifications:

• Bachelor’s degree in Business or Human Resources, or other related field, Masters Preferred
• 2-5 years' experience in account management including work with major accounts in preferably HR consulting, Total Rewards and/or Work & Career Architecture. A commercial background within Staffing/Recruitment or HRIS is also regarded as relevant.
• Cross and upsell larger, more complex projects that require coordination across multiple work streams
• Proven track record in transferring specialist knowledge to others and use this to create more value across the business
• Eagerness to learn about best-in-class talent and organizational management methodologies, tools and solutions from Korn Ferry
• Strong interpersonal and team skills required for client and internal interactions. Team mindset is a strong requirement
• Proficiency in Microsoft applications and able to learn new systems quickly
• Excellent verbal and written communication skills

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.