Associate Account Partner

Salesforce, Inc.; Berlin; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

An established industry player is seeking an Associate Account Partner to join their dynamic Professional Services sales team. This role is perfect for high-energy professionals with a passion for technology and a strong background in business-to-business sales. You will have the opportunity to engage with executive-level customers, identify their needs, and provide compelling service offerings that unlock the full value of the platform. In this fast-paced environment, you will thrive as a self-starter, taking initiative to build lasting relationships and drive customer success. Join a company that values integrity, collaboration, and personal growth while contributing to a respectful and healthy workplace.

Leistungen

Comprehensive benefits package

Well-being reimbursement

Generous parental leave

Adoption assistance

Fertility benefits

World-class enablement and training

Exposure to executive thought leaders

Volunteer opportunities

Qualifikationen

• 3+ years of software or professional services sales experience required.
• Ability to develop and maintain relationships at executive levels.

Aufgaben

• Identify and create new qualified opportunities within the customer base.
• Engage with customers using a consultative selling approach.

Kenntnisse

B2B Sales

Account Management

Consultative Selling

Analytical Skills

Problem Solving

Relationship Building

Attention to Detail

Communication Skills

Multi-tasking

Ausbildung

Degree or equivalent relevant experience

Jobbeschreibung

Associate Account Partner

LOCATION: Germany, office flex

DEPARTMENT DESCRIPTION

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

OVERVIEW OF THE ROLE

We are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self-starter, take initiative, as well as be detail oriented. Our goal is to build an organization of ambitious Associate Account Partners, committed to our mission and focused on customer success with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.

YOUR IMPACT

• Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won.
• Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisor.
• Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce Platform.
• Create a positive impression with our customers by providing them with a world class experience.
• Support Professional Services account team through execution of vision aligned to business strategy.
• Collaborating with business development and core selling teams on account strategy.
• Apply industry expertise and business insights to understand a customer’s motivation, business drivers, strategic goals and objectives, and desired business outcomes.
• Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.
• Consistently meet or exceed quota with experience closing deals with a 2 week to 3 month deal cycle.

REQUIRED QUALIFICATIONS

• 3+ years of software sales and/or professional services sales experience.
• Experience with complex customer situations with the ability to navigate large organizations and gain executive level consensus.
• Demonstrate ability to develop and maintain external (Director, VP or C-level relationships) and internal relationships where you are recognized as a trusted advisor.
• Ability to prioritize, multi-task, and perform effectively under pressure.
• Great attention to detail, with strong analytical and problem solving skills.
• Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner.
• Strong track record of quickly learning new processes and products.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.).
• Proficiency in English AND German languages.

PREFERRED QUALIFICATIONS

• 3+ years of consultative sales experience including 2+ years of inside/field sales experience.
• Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.
• Understanding of customer success principles, approaches and considerations.
• Relevant Experience in Financial Services, Healthcare or Life Sciences is a plus.
• Knowledge of Salesforce’s applications and value proposition.
• Software and/or IT consulting sales experience preferred.
• Knowledge of Salesforce product and platform features, capabilities, and best use.
• Ability to prioritize, multi-task, and perform effectively under pressure.
• Highly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment.
• Ability to travel.

NOTE: By applying to the Associate Account Partner posting, recruiters and hiring managers across the organization hiring Associate Account Partners will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
• World-class enablement and on-demand training with Trailhead.com
• Exposure to executive thought leaders and regular 1:1 coaching with leadership
• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
• For more details, visit https://www.salesforcebenefits.com/