Assistant Store Manager (M / W / D)

Hermes; Frankfurt; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading luxury brand is seeking an experienced Assistant Store Manager for their Frankfurt store. This role focuses on supporting operations, achieving sales targets, and providing exceptional customer service. Ideal candidates will have experience in similar positions, strong organizational skills, and proficiency in both German and English. The company offers a dynamic team environment, career development opportunities, and attractive benefits.

Leistungen

30 days of annual leave

13 months' salary

Attractive company pension scheme

Egym Pass

Spendit Card

Access to corporate benefits

Support with childcare costs

Qualifikationen

• Experience in a comparable position.
• Strong organizational skills and attention to detail.
• Familiarity with merchandise management systems.

Aufgaben

• Support and manage boutique operations.
• Achieve sales targets and goals.
• Provide professional customer care.

Kenntnisse

Sales and service passion

Organizational skills

Customer service

Entrepreneurial thinking

Fluent German

Excellent English

Jobbeschreibung

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house employing nearly 23,200 people worldwide. Driven by its entrepreneurial spirit and high standards, Hermès fosters individual freedom and autonomy through responsible management. The company maintains its exceptional craftsmanship through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers fuel the house's creativity, with collections presented in nearly 300 stores globally.

Hermès Germany, based in Munich with a flagship store and 8 boutiques across Germany, stands for the highest quality of French craftsmanship, tradition, innovation, and creativity across 16 product groups. The company is characterized by passion, excellent service, and respect for its customers and employees. We are currently seeking an experienced and dynamic Assistant Store Manager (m/w/d) for our Frankfurt store as a parental leave replacement for 2 years.

What will your daily work involve?

• Supporting and relieving the Store Manager in administration, operational management of the boutique, and personnel leadership (leading your own team)
• Achieving sales targets and goals for the boutique
• Ensuring compliance with all internal processes and regulations in daily operations
• Providing professional, service-oriented customer care for both local and international clients
• Taking responsibility for a specific product area after training and onboarding
• Supporting decoration and presentation in the sales area
• Maintaining and securing merchandise
• Checking incoming goods and managing inventory

What do you need to be successful with us?

• Experience in a comparable position
• Engagement, enthusiasm, and resilience
• Strong organizational skills, positive and confident demeanor, entrepreneurial thinking, sensitivity, and attention to detail
• A passion for sales and service, familiarity with merchandise management systems, and customer service
• Proficiency with modern media and enjoyment in using them efficiently in daily work
• Fluent German and excellent English skills; additional languages are a plus

What we offer

• Be part of an exciting journey within a dynamic team with high standards and big visions
• Join a growing house with a family-oriented foundation and responsible values
• Opportunities to develop your personalized career path with us
• 30 days of annual leave
• 13 months' salary
• Very attractive company pension scheme
• Egym Pass
• Spendit Card
• Access to corporate benefits
• One month paid parental leave, two weeks paid leave before maternity protection, and support with childcare costs
• A modern, aesthetic working environment

If you want to become part of our team, we look forward to receiving your compelling application documents, which you can send directly to Ms. Lucie Scheuls via our career page.