Assistant Store Manager (Full-Time / 38h, f / m / d) – Frankfurt Airport

Rituals Cosmetics; Köln; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

Join Rituals as an Assistant Store Manager at our new store at Frankfurt Airport. In this role, support the Shop Manager and drive store performance while ensuring excellent customer service. We seek an enthusiastic individual with a passion for beauty and retail, committed to delivering a top-tier customer experience.

Qualifikationen

• Strong communication skills in English and intermediate German proficiency.
• Passion for beauty, cosmetics, or lifestyle products.
• Experience in staff supervision and retail operations.

Aufgaben

• Support the Shop Manager with daily store operations and staff scheduling.
• Drive store performance through customer service and compliance with retail standards.
• Act as a deputy for the Shop Manager in person-related matters.

Kenntnisse

Communication

Teamwork

Customer Service

Leadership

Ausbildung

Experience as Assistant Store Manager or similar in service-oriented industry

Jobbeschreibung

Job Description: Assistant Store Manager at Rituals

We are seeking a proactive and dynamic individual to support the Shop Manager in all aspects of store operations at our new store at Frankfurt Airport. Your role will include:

1. Supporting the Shop Manager with store operations and implementing strategic, solution-oriented approaches to customer service with the team.
2. Acting as a deputy for the Shop Manager in daily operations (e.g., cash register, stockroom, visual merchandising, shop floor) and assisting with personnel matters (e.g., staff scheduling, recruiting) in coordination with the Store Manager.
3. Driving store performance through professional customer service, effective teamwork, and efficient processes, ensuring compliance with retail standards.
4. Sharing responsibility for achieving sales and customer experience goals, including KPI management and sales promotion initiatives.
5. Exhibiting an authentic, optimistic personality with a strong entrepreneurial and open mindset.
6. Being a proactive brand ambassador with excellent communication skills (English: fluent; German: intermediate proficiency). Leading by example and actively supporting the team on the shop floor to drive top performance through constructive feedback and guidance.
7. Working confidently with digital tools, demonstrating motivation to grow and develop, and being responsible and flexible with working hours.
8. Having a passion for beauty, cosmetics, or lifestyle products, with initial experience in staff supervision as an Assistant Store Manager or similar role in a service-oriented industry (retail, hospitality, gastronomy, tourism).

If this sounds like you, then apply now to join our team at Rituals and become part of our vibrant store environment.

Important: Please submit your application documents in English. All conversations will be conducted in English.

Rituals values diversity and is committed to providing an inclusive environment for all employees. We promote a culture of mutual respect, engagement, and equal opportunities, where everyone feels valued and recognized.