Assistant Store Manager

Four Corners - Fashion, Luxury & Consumer Markets; München; On-site; EUR 40,000 - 45,000; Full time

Job summary

Four Corners is seeking an Assistant Store Manager to support the Store Manager in daily store and team operations, focusing on sales performance and service excellence. You will train staff, manage stock, and assist with administrative duties to drive performance.

Requirements include 5+ years in retail, strong interpersonal skills, time management, and fluency in German and English. Salary ranges between €40,000 and €45,000 per year.

Qualifications

• 5+ years of experience in retail.
• People-oriented with excellent interpersonal skills.
• Time management, prioritization and multitasking.
• Fluent in German and English.

Responsibilities

• Monitor and participate in sales practices and ensure excellent customer service.
• Maintain knowledge of products and prices.
• Analyse Sales Team objectives and follow up on achievement.
• Provide training programs for staff on product knowledge, customer service, visual merchandising, sales techniques, and stock management.
• Assist the Store Manager with morning briefings to boost team enthusiasm and engagement.
• Handle incidents professionally; disciplinary action may be taken if necessary.
• Ensure all guidelines are followed in the store (health, safety, loss prevention, cash management, etc.).
• Supervise stock organization and accessibility of items.
• Supervise receipt of goods, delivery planning and stock management.
• Support administration tasks (sales reports, cash register, delivery reports, suppliers, HR administration).

Skills

Retail management

Staff training

Customer service

Sales performance

Time management

Interpersonal skills

German language

English language

Job description

Four Corners is a recruiter specialized in search and selection of professionals and managers in the Fashion, Luxury and Lifestyle market. On behalf of a Fashion Brand, we are looking for an:

Assistant Store Manager

The Assistant Store Manager supports the Store Manager in the day-to-day management of the store and the team. He/she works closely with the Store Manager on operational management and performance optimization.

Main responsibilities:

• Monitor and participate in sales practices in accordance with company policy and ensure that the team ensures excellent customer service (pre-sales, sales, after-sales);
• Have a good knowledge of the products and prices;
• Analyse the Sales Team objectives assigned by the Store Manager and follow up on their achievement;
• Provide training programs for staff to improve product knowledge, customer service, visual merchandising, sales techniques, and stock management;
• Assist the Store Manager with the daily morning briefings by increasing team enthusiasm, motivation, and engagement;
• Manage all incidents in the workplace in a fast and professional manner, working with Store Manager involves disciplinary action, if necessary;
• Ensure that all guidelines are followed in the store (including health, safety, loss prevention, personnel policy, cash management, etc.);
• Supervise the organisation of stocks and ensure accessibility of the various items;
• Supervise the receipt of the goods, the planning of deliveries as well as the management of the stock and ensure that it is always set up effectively and relevant;
• Support the Store Manager in the division of administrative responsibilities and follow them up (sales reports, cash register, delivery reports, suppliers, HR administration, etc.) and supervise the procedures and controls related to the money transfer operations.

Requirements:

• +5 years of experience gained in retail;
• People-oriented, excellent interpersonal skills;
• Time management, prioritization, and multitasking skills;
• Fluent in German andEnglish.

Salary range: 40.000 - 45.000€

Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03.